The remote procedure call failed and did not execute

Anonymous
2010-02-01T07:42:52+00:00

whenever I go to update Windows 7 my new laptop freezes and the computer ends up not responding. Whenever I try to open my computer, documents, control panel or search the following error message appears The remote procedure call failed and did not execute

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Reported
Anonymous
2010-02-02T01:06:17+00:00

Hi aaabbbcccdddeeefffggg,

Try the following steps :

Type Services into the start menu search box.

In Services, scroll down to "Remote Procedure Call" and make sure the status says "Started"

and set to Automatic.

The second "RPC Locator" should be set to "Manual".

If the issue persists, as a workaround you may perform an online scan on your computer and check if the error message is caused due to malware or any virus.

Now visit the below provided link to perform an online scan on your computer.

http://onecare.live.com/site/en-us/default.htm

Later try installing updates and check.

Azeez Nadeem - Microsoft Support

0 comments

69 additional answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2016-03-03T17:59:22+00:00

    Are we Microsoft customers supposed to have ESP as to know this information?

    When we are badgered by Microsoft to upgrade to Windows 10, Microsoft:

    • Does not volunteer all the problems we will face upon upgrading
    • Will not volunteer solutions to the problems that it inflicts upon us paying customers
    • Can only publish problem related software code for its flagship Windows 10 upgrade process necessitating such cryptic  resolution requirements as:

    Go to service  >> open service

    find sql Service(sqlexpress)

    Property >> Log on with Local machine>>

    Set Manually startup type

    And press start button

    I wonder if Sataya would allow Toyota to sell him a car such that when the car goes wonky Toyota does not overtly reach out to him to fix Toyota's problem, blames Ford and Chevy and other 3rd parties for the problem, ignores the problem and then tell Sataya that he has to crack the hood, and spend 3 hours stabbing in the dark using a cryptic resolution AND Toyota says "keep paying us money"

    Was this answer helpful?

    0 comments
  2. Anonymous
    2016-04-05T14:32:55+00:00

    I have the same issue but when I go to Start Menu and Run Services it freeze and I just  alt+cntrl- delete to skip it please help

    Was this answer helpful?

    0 comments
  3. Anonymous
    2016-05-21T11:16:28+00:00

    Please help me ... 

    This didt work for me . I also scan my laptop . notthing changed .

    My apps and also app stores dont open still

    Was this answer helpful?

    0 comments
  4. Anonymous
    2016-06-06T15:45:37+00:00

    What if my status says it is "Running" instead of "Started"?

    Was this answer helpful?

    0 comments