The remote procedure call failed and did not execute

Anonymous
2010-02-01T07:42:52+00:00

whenever I go to update Windows 7 my new laptop freezes and the computer ends up not responding. Whenever I try to open my computer, documents, control panel or search the following error message appears The remote procedure call failed and did not execute

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2010-02-02T01:06:17+00:00

Hi aaabbbcccdddeeefffggg,

Try the following steps :

Type Services into the start menu search box.

In Services, scroll down to "Remote Procedure Call" and make sure the status says "Started"

and set to Automatic.

The second "RPC Locator" should be set to "Manual".

If the issue persists, as a workaround you may perform an online scan on your computer and check if the error message is caused due to malware or any virus.

Now visit the below provided link to perform an online scan on your computer.

http://onecare.live.com/site/en-us/default.htm

Later try installing updates and check.

Azeez Nadeem - Microsoft Support

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  1. Anonymous
    2015-11-17T20:46:31+00:00

    This was very helpful. Will remember this next time!

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  2. Anonymous
    2015-11-17T21:51:36+00:00

    I agree...  things were better before W10 upgrade.  works for a while then quits - undependable OS here.  need to find online repair utility not a system reset please

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  3. Anonymous
    2015-11-18T08:18:36+00:00

    I agree...  things were better before W10 upgrade.  works for a while then quits - undependable OS here.  need to find online repair utility not a system reset please

    When I went to services to fix the problem, I rebooted my laptop and found that I was able to access my files again, however, my internet access and USB ports were disabled. I had to go to the bios and re enable them. I absolutely hate windows 10 and I'm glad I downgraded back to windows 8 XD

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  4. Anonymous
    2015-11-18T15:09:59+00:00

    Could I please get a response?  I am only the paying customer.

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