The remote procedure call failed and did not execute

Anonymous
2010-02-01T07:42:52+00:00

whenever I go to update Windows 7 my new laptop freezes and the computer ends up not responding. Whenever I try to open my computer, documents, control panel or search the following error message appears The remote procedure call failed and did not execute

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Reported
Anonymous
2010-02-02T01:06:17+00:00

Hi aaabbbcccdddeeefffggg,

Try the following steps :

Type Services into the start menu search box.

In Services, scroll down to "Remote Procedure Call" and make sure the status says "Started"

and set to Automatic.

The second "RPC Locator" should be set to "Manual".

If the issue persists, as a workaround you may perform an online scan on your computer and check if the error message is caused due to malware or any virus.

Now visit the below provided link to perform an online scan on your computer.

http://onecare.live.com/site/en-us/default.htm

Later try installing updates and check.

Azeez Nadeem - Microsoft Support

0 comments

69 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2015-11-18T15:34:01+00:00

    You said you didn't know how to start 'Remote Procedure Call', if it says 'running', then there is no need to start it, therefore the problem lies elsewhere. If it doesn't say Running, then move over to the left hand side of the 'Services' window (where the descriptions are) and click 'Start', underlined in blue.

    Now, since RCP is already running, it would seem that Windows 10 is the cause of the problem. As it's a fairly new OS, there will still be some bugs and errors occurring as constant improvements and updates are being made with it in order for the OS to run with full compatibility. My advice would be for you to downgrade back to your favourable OS, IF you really don't need/want Windows 10; and if you can still downgrade (There was a time limit).

    You also said that you have multiple drives, and that you keep getting an error message saying 'this device is currently in use' or ('another similar device still seems to be running'), which usually occurs with software, as supposed to the hardware error message. I have had the same problem too, but with my memory stick. What I usually do is when the error message occurs and it doesn't let me eject it, I just click 'Continue' (not cancel or Try Again). The reason I personally get this error messages is because I always seem to try and safely eject the memory stick just as the memory stick has finished receiving (or transferring) all the data requested. Now with hard drives, I cannot say anything about that as I haven't experienced the exact problem, hence why I've shared a similar problem with USB sticks and personal solutions.

    I'm not very technical (with the exception of music production software XD) so if you do find any of this useful, then that's great.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2015-11-18T15:09:59+00:00

    Could I please get a response?  I am only the paying customer.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2015-11-18T08:18:36+00:00

    I agree...  things were better before W10 upgrade.  works for a while then quits - undependable OS here.  need to find online repair utility not a system reset please

    When I went to services to fix the problem, I rebooted my laptop and found that I was able to access my files again, however, my internet access and USB ports were disabled. I had to go to the bios and re enable them. I absolutely hate windows 10 and I'm glad I downgraded back to windows 8 XD

    Was this answer helpful?

    0 comments
  4. Anonymous
    2015-11-17T21:51:36+00:00

    I agree...  things were better before W10 upgrade.  works for a while then quits - undependable OS here.  need to find online repair utility not a system reset please

    Was this answer helpful?

    0 comments