The remote procedure call failed and did not execute

Anonymous
2010-02-01T07:42:52+00:00

whenever I go to update Windows 7 my new laptop freezes and the computer ends up not responding. Whenever I try to open my computer, documents, control panel or search the following error message appears The remote procedure call failed and did not execute

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Reported
Anonymous
2010-02-02T01:06:17+00:00

Hi aaabbbcccdddeeefffggg,

Try the following steps :

Type Services into the start menu search box.

In Services, scroll down to "Remote Procedure Call" and make sure the status says "Started"

and set to Automatic.

The second "RPC Locator" should be set to "Manual".

If the issue persists, as a workaround you may perform an online scan on your computer and check if the error message is caused due to malware or any virus.

Now visit the below provided link to perform an online scan on your computer.

http://onecare.live.com/site/en-us/default.htm

Later try installing updates and check.

Azeez Nadeem - Microsoft Support

0 comments

69 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2017-11-24T06:36:03+00:00

    search menu & Start menu not working

    Was this answer helpful?

    0 comments
  2. Anonymous
    2017-10-11T18:20:23+00:00

    The remote producer call failed

    Was this answer helpful?

    0 comments
  3. Anonymous
    2017-08-17T13:23:26+00:00

    I tried this but it don't work with this method.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2017-08-09T18:08:19+00:00

    What's the next step? I did both of these to no avail... It's not a serious matter but I would like the convenience.

    Was this answer helpful?

    0 comments