The remote procedure call failed and did not execute

Anonymous
2010-02-01T07:42:52+00:00

whenever I go to update Windows 7 my new laptop freezes and the computer ends up not responding. Whenever I try to open my computer, documents, control panel or search the following error message appears The remote procedure call failed and did not execute

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2010-02-02T01:06:17+00:00

Hi aaabbbcccdddeeefffggg,

Try the following steps :

Type Services into the start menu search box.

In Services, scroll down to "Remote Procedure Call" and make sure the status says "Started"

and set to Automatic.

The second "RPC Locator" should be set to "Manual".

If the issue persists, as a workaround you may perform an online scan on your computer and check if the error message is caused due to malware or any virus.

Now visit the below provided link to perform an online scan on your computer.

http://onecare.live.com/site/en-us/default.htm

Later try installing updates and check.

Azeez Nadeem - Microsoft Support

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  1. Anonymous
    2015-07-24T19:34:46+00:00

    I tried doing this, and it still hasn't helped. I did everything that you said to do and it's still doing it.

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  2. Anonymous
    2015-07-11T16:47:07+00:00

    Thank ou for reply but posted this some time ago and was able to sort it out via forums

    How did you sort it out?

    I am having the same problem after ending process "explorer.exe" and restarting it. I did this because my desktop crashed and I read on a forum that this restarts the desktop, but then it caused the following problem:

    Half the icons on the desktop I click on result in a dialog box saying "The remote procedure call failed and did not execute".

    Thanks,

    Shushanto.

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  3. Anonymous
    2014-12-26T07:07:09+00:00

    thanks so much!

    I ran an antivirus and that did it

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  4. Anonymous
    2014-12-09T14:46:35+00:00

    it's grayed out. now what

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