The remote procedure call failed and did not execute

Anonymous
2010-02-01T07:42:52+00:00

whenever I go to update Windows 7 my new laptop freezes and the computer ends up not responding. Whenever I try to open my computer, documents, control panel or search the following error message appears The remote procedure call failed and did not execute

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2010-02-02T01:06:17+00:00

Hi aaabbbcccdddeeefffggg,

Try the following steps :

Type Services into the start menu search box.

In Services, scroll down to "Remote Procedure Call" and make sure the status says "Started"

and set to Automatic.

The second "RPC Locator" should be set to "Manual".

If the issue persists, as a workaround you may perform an online scan on your computer and check if the error message is caused due to malware or any virus.

Now visit the below provided link to perform an online scan on your computer.

http://onecare.live.com/site/en-us/default.htm

Later try installing updates and check.

Azeez Nadeem - Microsoft Support

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  1. Anonymous
    2013-05-06T23:06:00+00:00

    I called Microsoft yesterday to do a remote fix on my computer as the Windows 7 Prod key wouldn't work. Then she hung up on me and I couldn't get the remote security alert off my computer then found the task manager and stopped it running. Now I can't turn it off (logoff or shutdown) at all. Now the Search will not bring up Services or let me type into it at all.

    I bought a Toshiba laptop with Windows 7 loaded and the Prod Key stuck on the bottom of the computer. Which does not work.

    Regards

    Joy Duffy

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  2. Anonymous
    2013-04-23T14:03:37+00:00

    today i have the problem but i fix the problem 

    Thanks so much! I thought I my com got hack or something

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  3. Anonymous
    2013-02-20T20:05:12+00:00

    Hi uroojfatima,

    The thread on which you have posted is too old. To avoid confusion, please start fresh creating a new thread so that we can guide you in a right direction.

    Link:

    http://answers.microsoft.com/en-us/windows

    Hope it helps.

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  4. Anonymous
    2013-02-18T19:44:01+00:00

    services is not opening what to do?

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