The remote procedure call failed and did not execute

Anonymous
2010-02-01T07:42:52+00:00

whenever I go to update Windows 7 my new laptop freezes and the computer ends up not responding. Whenever I try to open my computer, documents, control panel or search the following error message appears The remote procedure call failed and did not execute

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Reported
Anonymous
2010-02-02T01:06:17+00:00

Hi aaabbbcccdddeeefffggg,

Try the following steps :

Type Services into the start menu search box.

In Services, scroll down to "Remote Procedure Call" and make sure the status says "Started"

and set to Automatic.

The second "RPC Locator" should be set to "Manual".

If the issue persists, as a workaround you may perform an online scan on your computer and check if the error message is caused due to malware or any virus.

Now visit the below provided link to perform an online scan on your computer.

http://onecare.live.com/site/en-us/default.htm

Later try installing updates and check.

Azeez Nadeem - Microsoft Support

0 comments

69 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2013-12-07T11:04:00+00:00

    Hey how bout sharing the fix instead of just taking the fix and running off with it?

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  2. Anonymous
    2012-01-11T15:14:37+00:00

    Hi aaabbbcccdddeeefffggg,

    Try the following steps :

    Type Services into the start menu search box.

    In Services, scroll down to "Remote Procedure Call" and make sure the status says "Started"

    and set to Automatic.

    The second "RPC Locator" should be set to "Manual".

    If the issue persists, as a workaround you may perform an online scan on your computer and check if the error message is caused due to malware or any virus.

    Now visit the below provided link to perform an online scan on your computer.

    http://onecare.live.com/site/en-us/default.htm

    Later try installing updates and check.

    Azeez Nadeem - Microsoft Support

    this process not work i am try this

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  3. Anonymous
    2012-03-01T17:44:28+00:00

    Hasn't solved my problem.

    Was uninstalling a mSN game Mortimer Beckett & the Crimson Thief and the unistallatiom process froze.

    The above solution hasn;t worked.

    (Everytime I type services in the Start Menu Search box everything in the panel  freezes up.

    I then have to unfreeze it by right clicking Start, Propertirs and  and customize Start Menu then Use Default Settings and Apply.

    Have used scan (Microsoft Security Essentials) Still no joy.

    Virus and Windows updated today so it's not that!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2011-10-15T10:47:15+00:00

    Thank you for visiting the Microsoft Windows Community site. In an effort to focus more attention on your particular situation, it would be best for you to post into a new thread. Creating new threads are done to mitigate confusion caused by more than one posting about similar topics, allowing us to focus on each customer individually

    Thank you for visiting the Microsoft Windows Community site.

    Please post your new question here.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments