Error message "Revocation information for the security certificate for this site is not available. Do you want to proceed? [Yes] [No] [View certificate]

Anonymous
2010-04-24T21:13:04+00:00

For some time I have been receiving the dialog box containing "Security Alert 'Revocation information for the security certificate for this site is not available. Do you want to proceed? [Yes] [No] [View certificate]' ." I know that many, if not all, of the sites are OK as I have used them multiple times in the past.

I have tried various "fixes" found by Googling "revocation information" and nothing fixes the problem--what ever it is.

When I try to do various updates, not related to this problem, I am not allow to download the updates because of a security problem.

Any suggestions for a computer challenged user? Thanks.

Richard

Windows for home | Previous Windows versions | Performance and system failures

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  1. Anonymous
    2013-03-04T15:32:44+00:00

    I updated Java and this fixed my issues.

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  2. Anonymous
    2013-03-07T13:39:29+00:00

    If this is just popping up NOT as part of your web browser, you probably have an old version of Java installed.  Uninstall Java or upgrade to the latest version.

    The way to check to to View Certificate and see if there are any clues that it is part of Java.   Or upgrade/remove Java, which is a good idea anyway.

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  3. Anonymous
    2013-03-07T15:24:31+00:00

    If this is just popping up NOT as part of your web browser, you probably have an old version of Java installed.  Uninstall Java or upgrade to the latest version.

    The way to check to to View Certificate and see if there are any clues that it is part of Java.   Or upgrade/remove Java, which is a good idea anyway.

    As mentioned above, I didn't realise this was the XP forum (came to it through a Google search, and didn't check the Windows version at the top), but on my Win 7 pc's and my Server 2008 pc's, simply updating didn't help.

    What I found was that the Java update process wasn't able to get access to the website where the certificate was being stored due to user access levels (the issue never happened as admin).

    What we did to temporarily resolve the issue was to disable auto-updates (we update frequently on a schedule so this doesn't have security implications) - also removing it from the msconfig.

    In the long term, our server managers altered something with how it checks for certificates, but they didn't tell us what they did!

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  4. Anonymous
    2013-04-03T14:21:47+00:00

    I solved this by adding my server to my trusted zone under control panels>internet options and setting security to "low".  If you can't trust your server - who can you trust?

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