Error message "Revocation information for the security certificate for this site is not available. Do you want to proceed? [Yes] [No] [View certificate]

Anonymous
2010-04-24T21:13:04+00:00

For some time I have been receiving the dialog box containing "Security Alert 'Revocation information for the security certificate for this site is not available. Do you want to proceed? [Yes] [No] [View certificate]' ." I know that many, if not all, of the sites are OK as I have used them multiple times in the past.

I have tried various "fixes" found by Googling "revocation information" and nothing fixes the problem--what ever it is.

When I try to do various updates, not related to this problem, I am not allow to download the updates because of a security problem.

Any suggestions for a computer challenged user? Thanks.

Richard

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2013-01-15T05:55:11+00:00

    did you read the whole thread? there are 2 solutions offered.

    if neither fixes your issue, please start your own thread and provide the following info:

    current antivirus

    exact error message

    when does this occur

    any errors in event viewer

    Click Start, Run and in the box enter:

    msinfo32

    Click OK, and when the System Summary info appears, click Edit, Select All (Ctrl-A), Copy (Ctrl-C) and then paste (Ctrl-V) the information back here in your next reply.

    You can edit out any personal information.

    Download, install, update and do full scan with these free malware detection programs:

    Malwarebytes (MBAM):   http://www.malwarebytes.org/products/malwarebytes_free

    SUPERAntiSpyware: (SAS):  http://www.superantispyware.com/

    Remove all found, reboot, and run again until scans run clean, these can be removed afterwards if you so choose.

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  2. Anonymous
    2013-02-18T21:55:55+00:00

    I recently did a 'reset' on my IE9 browser and started getting this popup message when I opened certain emails: "Revocation information for the security certificate for this site is not available. Do you want to proceed? Check Yes, No, or View Certificate.

    Someone suggested opening Internet Options>Advance Tab>Unchecking "Check For Publisher's Revocation" Well, I did that and it did NOT solve the problem. Instead, I UNchecked "Check for server certificate revocation". This solved the problem. Hope this helps.

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  3. Anonymous
    2013-02-19T08:54:32+00:00

    Not really, because in my case I like security.

    Disabling these checks leaves you wide open to attack - which is bad enough for home users who bank online etc, but worse so for businesses - of which many in this thread are!

    Has anybody found a fix?

    EDIT: as in, one that stops the constant error-on-startup but keeps the security in place.

    At my work, I'm getting this problem on every login, yet at home running the same level of security I don't get it at all.

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  4. Anonymous
    2013-02-19T11:50:54+00:00

    did you read the thread here:

    http://www.brighthub.com/internet/security-privacy/articles/82291.aspx

    there is obviously something at startup that should be updated or uninstalled

    1. go to microsoft updates and do a high priority scan, install all
    2. then do a custom scan and install any rootkit updates.
    3. if error still appears, download autoruns and search for the offending program and disable from startup

    AUTORUNS

    http://technet.microsoft.com/en-us/sysinternals/bb963902  

    I would scrutinize what you have loading on StartUp. You need to see if you have programs loading during boot process which might be changed to on demand.

    With Autoruns you can uncheck an item, which disables it from starting, or you can right click an item and then delete it. If you uncheck you can recheck to re-enable the item. It is a much safer approach than editing the Registry and better than using msconfig.

    Another useful feature of the program is that you can right click an item and select Search Online to get information about the item selected.

    When using Autoruns you will need to click on the "Logon" tab to see what is running at start-up.

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