Error message "Revocation information for the security certificate for this site is not available. Do you want to proceed? [Yes] [No] [View certificate]

Anonymous
2010-04-24T21:13:04+00:00

For some time I have been receiving the dialog box containing "Security Alert 'Revocation information for the security certificate for this site is not available. Do you want to proceed? [Yes] [No] [View certificate]' ." I know that many, if not all, of the sites are OK as I have used them multiple times in the past.

I have tried various "fixes" found by Googling "revocation information" and nothing fixes the problem--what ever it is.

When I try to do various updates, not related to this problem, I am not allow to download the updates because of a security problem.

Any suggestions for a computer challenged user? Thanks.

Richard

Windows for home | Previous Windows versions | Performance and system failures

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  1. Anonymous
    2010-08-13T22:48:40+00:00

    Well I found that unchecking the other revocation box, called "Check for publisher's certificate revocation," made it so that the systems on my network having this problem were able to run my script using the Java MSI and not have this message pop-up.

    Unfortunately, this second revocation check box isn't listed in Group Policy as an option to Enable or Disable. I found through google searches and trial and error that this registry setting turns both of the certificate revocation checks off in IE7.

    Windows Registry Editor Version 5.00

    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\WinTrust\Trust Providers\Software Publishing]

    "State"=dword:00023e00

    If you'd like to try this Richard, copy the text that I've included above between the two lines (not including the lines) and paste it into a text file using notepad for example, saving the extension as .reg instead of .txt. Then, run this registry file to add this configuration to your registry turning off these two revocation checks. You can then verify in IE/Tools/Internet Options/Advanced that both of these boxes have been unchecked. (or simply uncheck them both yourself)

    Because this is configured in the User configuration, those who'd want to apply this through GPO would need to put this on the User Configuration side, or have this added through a Login script.

    Good luck.

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  2. Anonymous
    2010-08-13T12:34:48+00:00

    Hi Richard,

    I'm getting the same thing, despite having experienced in the past that this resolves it:https://knowledge.verisign.com/support/ssl-certificates-support/index?page=content&id=SO1193 This time, it is not solving the problem.

    I'm trying to push Java 1.6.0_21 to our Win XP Pro SP3 users using these switches in my script </quiet /qn /norestart> and it works on some systems great, and on others it gives this certificate message.

    The problem systems have the IE setting described in the link above unchecked, the clock's are set properly, and the latest root certificates have been updated through Windows Update. We're not using a proxy server, and Automatically Detect Settings in IE/Tools/Internet Options/Connections/LAN Settings is unchecked.

    -Blenvid

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