Windows Update Error: 80080005

Anonymous
2009-04-15T23:58:16+00:00

Hello,

I have done pretty much everything under the sun to try and solve this issue I am having. I am running Windows Vista Home Premium and I'm experiencing this issue of not being able to retreive any Windows Updates. I will say that my family is running on a Linksys router and I have been told that the router does have Norton Software builtin. Could this be the issue? I have gone through numerous tutorials but none of them have resolved my issue!

Also, another family member of mine is using Windows XP and whenever they go to Windows Update, they get lead to Google. I think after researching this issue, we found out that they possibly have a bug of some sort. If anyone on here could please help me out with other possibilites on how to fix these problems or at least mine, I'd greatly appreciate it!

Thanks

Jordan Montgomery

Windows for home | Other | Windows update

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Anonymous
2009-04-20T03:00:33+00:00

Hi Jordan,

It is possible that it could be corrupted. Let’s use the System File Checker (SFC) tool to see if it can find any missing or corrupted system files. If so, it will attempt to repair and/or replace them.  Follow these steps to run an SFC scan:

1.       Click Start

2.       In ‘Start Search’ type cmd, then right-click cmd and click Run as administrator (provide administrative credentials if prompted)

3.       At the command prompt type “sfc /scannow” (no quotes), and then press ENTER

When the SFC scan is complete test to see if the issue is resolved.

 I’m also wondering if Norton is playing a part in this issue. Is there any way you can disable it, or better yet uninstall it (if you have the means to reinstall it afterwards). If you do decided to uninstall it, be sure to use the Norton Removal Tool to get rid of any leftover bits and pieces.

We look forward to hearing back from you on your results.

Brian

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  1. Anonymous
    2017-05-03T06:52:07+00:00

    This was the ONLY solution that worked for me as well.

    Stubborn error code, sfc was failing with error 126 etc.

    The Version entry was missing completely. Fixed by exporting the registry key from a working Windows 7 machine to a USB stick and importing into the problem machine.

    Paste the following into notepad as save as "temp.reg"

    Windows Registry Editor Version 5.00

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Version]

    "6.1.7601.18766"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,\

      6f,00,74,00,25,00,5c,00,77,00,69,00,6e,00,73,00,78,00,73,00,5c,00,61,00,6d,\

      00,64,00,36,00,34,00,5f,00,6d,00,69,00,63,00,72,00,6f,00,73,00,6f,00,66,00,\

      74,00,2d,00,77,00,69,00,6e,00,64,00,6f,00,77,00,73,00,2d,00,73,00,65,00,72,\

      00,76,00,69,00,63,00,69,00,6e,00,67,00,73,00,74,00,61,00,63,00,6b,00,5f,00,\

      33,00,31,00,62,00,66,00,33,00,38,00,35,00,36,00,61,00,64,00,33,00,36,00,34,\

      00,65,00,33,00,35,00,5f,00,36,00,2e,00,31,00,2e,00,37,00,36,00,30,00,31,00,\

      2e,00,31,00,38,00,37,00,36,00,36,00,5f,00,6e,00,6f,00,6e,00,65,00,5f,00,36,\

      00,37,00,35,00,31,00,34,00,34,00,62,00,33,00,64,00,65,00,31,00,30,00,64,00,\

      36,00,66,00,37,00,00,00

    Just run it on the problem machine or import.

    Also for good measure, I also replaced the following files (as suggested in other posts here):

    cbsapi.dll, cbsmsg.dll, trustedinstall.exe

    Make sure you reboot the machine as it wont take effect immediately.

    My Windows Updates started working again just fine.

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  2. Anonymous
    2017-04-04T17:08:53+00:00

    I cant do the scannow command...Done almost every action i can see on the internet. The cmd stuff and the troubleshooters.

    What now?! I cant install anything and windows wont update. Cause i dont have permission.......0x80070057 and 80080005 and other error codes..

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  3. Anonymous
    2016-08-27T03:35:27+00:00

    I see there are many potential solutions to this issue, but so far I haven't found the right one for my scenario.  Win 7 OS, Dell XPS17.  Had no issues with Windows Update until the last few days.  Not sure if files were deleted or moved or whatnot, but Windows Update now spins nonstop and occasionally kicks out the 80080005 error.  I have tried various fixes such as stopping several services in CMD, then reloading a list of .dll's, most of which are unsuccessful, and then restarting.  I also attempted to Stop the Windows Update Service through Control Panel, then deleting the contents of the earlier mentioned folders within SoftwareDistribution, and then started Windows Update service again.  That still didn't work.  I don't think I have reached out to forums before for PC issues as I typically can find fixes for most issues, but this is an exception it seems.  Any suggestions on what to do or where to go from here, or just chalk it up and begin the dreaded OS Reinstall?  Never thought I'd be having Windows Update issues...

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  4. Anonymous
    2015-09-29T20:31:19+00:00

    "Dial-a-fix" is not vista compatible. I have Vista Home Premium.

    try looking for a program called tweaking.  very similar to what dial a fix was and works post vista

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