Windows Update Error: 80080005

Anonymous
2009-04-15T23:58:16+00:00

Hello,

I have done pretty much everything under the sun to try and solve this issue I am having. I am running Windows Vista Home Premium and I'm experiencing this issue of not being able to retreive any Windows Updates. I will say that my family is running on a Linksys router and I have been told that the router does have Norton Software builtin. Could this be the issue? I have gone through numerous tutorials but none of them have resolved my issue!

Also, another family member of mine is using Windows XP and whenever they go to Windows Update, they get lead to Google. I think after researching this issue, we found out that they possibly have a bug of some sort. If anyone on here could please help me out with other possibilites on how to fix these problems or at least mine, I'd greatly appreciate it!

Thanks


Jordan Montgomery

Windows for home | Other | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2009-04-20T03:00:33+00:00

Hi Jordan,

It is possible that it could be corrupted. Let’s use the System File Checker (SFC) tool to see if it can find any missing or corrupted system files. If so, it will attempt to repair and/or replace them.  Follow these steps to run an SFC scan:

1.       Click Start

2.       In ‘Start Search’ type cmd, then right-click cmd and click Run as administrator (provide administrative credentials if prompted)

3.       At the command prompt type “sfc /scannow” (no quotes), and then press ENTER

When the SFC scan is complete test to see if the issue is resolved.

 I’m also wondering if Norton is playing a part in this issue. Is there any way you can disable it, or better yet uninstall it (if you have the means to reinstall it afterwards). If you do decided to uninstall it, be sure to use the Norton Removal Tool to get rid of any leftover bits and pieces.

We look forward to hearing back from you on your results.


Brian

Was this answer helpful?

100+ people found this answer helpful.
0 comments No comments

49 additional answers

Sort by: Most helpful
  1. Anonymous
    2009-04-16T05:35:20+00:00

    In some cases below mentioned resolution worked

    All these problems can be fixed on vista machine by copying the missing "winhttp.dl"l file from other machine.  You may want to check to see if you have one in your C:\Windows\System32 directory. Just copy the file from another Vista machine.  You won't need to reboot. 

    try second method

    Well guys and gals I found a solution to my issue of the error 80080005. It stems from corrupted dll files mainly WUAUCLT1.DLL, WUAUENG1.DLL, WUAUSERV.DLL, CDM.DLL, WUAPI.DLL,WUPS.DLL,WUCLTUI.DLL, AND IUENGINE.DLL (register this dll's again)

    third method

    Download and run dail-a-fix


    Zulfikar

    Was this answer helpful?

    6 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2009-04-17T02:56:20+00:00

    Hi vistauser90,,

    Thanks for visiting answers.microsoft.com forums.

    Iwas doing some research online for the error code you are receiving and found a post where a user tried a solution and it seemed to work.  You may want to give the following a try:

    Steveythehero -ive fixed the prblem at last here are the steps i used to fix the problem

    1. disable the service
    • go to the control panel and from there click on administrative tools
    • then click on services and scroll down to windows update and stop the service
    1. rename some files
    • then go to the primary drive where the Operating System is installed c: and click on windows file
    • search for softwaredistribution and rename it by putting some numbers on it like softwaredistribution111 or something like that
    1. restart the service
    • go back to services and start the service of windows update
    • then click on properties and set it form automatic (delayed) to automatic.

    and start up update and voila it will work

    if it still gives you a error code of 80070003 then go to the new software distribution service folder and delete all the content of the data store folder and the downloads folder and it should work but remember to disable the service before deleting the files otherwise Windows will not allow you to delete the files.

    I found this solution from this web site.

    http://social.technet.microsoft.com/Forums/en-US/itprovistaapps/thread/21e0dd42-44ae-4e07-9a9a-b0a3263345ec/

    Another solution suggested was to copy the winttp.dll file from another Vista machine and replace your existing one in C:\Windows\System32 directory

    Please let us know if this resolved your issue otherwise we can continue troubleshooting.


    Kavita M

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2015-03-06T04:23:55+00:00

    Hi Brian, 

    I had the same issue on one of my client PC's. I followed these simple steps to get it working. 

    1. run CMD as administrator 

    i. type the following without the quotes: "net start trustedinstaller"

    and try running "sfr /scannow" again. 

    if that doesn't work. try the following

    The error message i received when attempting to start the trustedinstaller was "System error 126 has occurred"

    This was due to the fact that someone had installed one of those registry cleaners corrupting everything. It is also possible for virus' cause this.

    I removed this program followed by a CCleaner registry clean. Rebooted the PC and followed the following steps:

    1. Click on the Start  button and in the search box, type regedit
    2. When you see regedit on the list, right-click on it and select Run as administrator.
    3. In the left hand panel of regedit, you will see a list of registry keys. Navigate to the following key, right-click on it and select Permissions...:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing 4. Click Advanced. 5. Under the Owner tab, click Edit. 6. Click "Other Users and Groups". 7. Click Advanced. 8. Click "Find Now". 9. Scroll down and double click on Everyone. 10. Click OK. 11. Put the check in "Replace owner on subcontainers and objects", click Apply then change to thePermissions tab. 12. Under type Deny, single click on any entries and click Remove. (N.B.: There may not be any Deny entries, in which case just ignore this step. Just remove any that do exist) 13. Click Edit (now on the standard file Property window under the Security tab). 14. Click Add. 15. Click Advanced. 16. Click "Find Now". 17. Scroll down and double click on Everyone. 18. Click OK. 19. Single click on Everyone and then tick the "Full Control" box under Allow. 20. Click OK TWO times.

    Once i had given my self full permission to this registry path, i had exported HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Versionfrom another known windows registry and imported it to the computer i was having issues with.

    Once all of that was done, i was then able to re-start the PC, run SFC /SCANNOW and do windows updates. :)

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2017-04-04T17:08:53+00:00

    I cant do the scannow command...Done almost every action i can see on the internet. The cmd stuff and the troubleshooters.

    What now?! I cant install anything and windows wont update. Cause i dont have permission.......0x80070057 and 80080005 and other error codes..

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments