Red X on system tray connection icon even though I am connected to the Internet. OS is Win 7 64 bit, how do I correct this.

Anonymous
2009-11-07T20:25:13+00:00

Red X in system tray connection icon...have reset router, restarted computer...how to correct this problem

Windows for home | Previous Windows versions | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2014-05-21T04:43:21+00:00

All you actually had to do and I know this is a late late reply but its just in the case of letting you know how easy it really was to fix this issue what you should have done was turn the internet system icon off and back on that's what fixed this issue for me....

Was this answer helpful?

200+ people found this answer helpful.
0 comments
Answer accepted by question author
Anonymous
2009-11-10T22:08:07+00:00

Try this. It worked for me.

I finally removed the security from my network and the network status now shows me as connected. The red X is gone. It seems that Windows 7 does not support WPA2-PSK. I cannot imagine that is the case. Any ideas as to why, as installed on my PC, it does not have an option for WPA2-PSK? As I said, the hardware is supported and previously worked with XP.

Was this answer helpful?

90+ people found this answer helpful.
0 comments

61 additional answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2010-07-27T08:10:39+00:00

    The problem occurred after laptop BIOS update. While looking for solution, I noticed that the tray icons are apparently cached by the system somehow. The following thread illustrates step-by-step how to purge that icon "cache":Clean Up Past Notification Icons , - it's for Vista but worked fine on my Windows 7 64.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2010-09-02T00:53:32+00:00

    It only works for a few people with out-of-date drivers.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2010-10-11T16:35:03+00:00

    I found this to work:

    1. Open the Registry Editor
    2. If you use Windows 7 browse to:

        HKEY_CURRENT_USER\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\TrayNotify

    1. Delete the data of the following keys in this folder:

        IconStreams

        LastAdvertisement

        PastIconsStream

        PromotedIconCache

        UserStartTime

    1. Open the Task Manager.

       Switch to the process tab.

       Kill every explorer.exe process

       (this is necessary because the explorer.exe has a backup copy of this keys in the RAM and writes it back to the registry on shutdown)

       Switch to the application tab of the Task Manager.

       Press "New Task".

       Type "explorer.exe" and press [Enter].

    Credit to: HeikoM

    Was this answer helpful?

    90+ people found this answer helpful.
    0 comments