Device Drive Software not sucessfully installed -Code 39- Optiarc DVD +-RW AD 7580A ATA Device

Anonymous
2008-12-26T05:49:52+00:00

Need Help !

Recently purchased a Dell Inspiron 1525 Laptop using Vista operating system.

The DVD +-RW Device was working but has recently failed.

The Device Manager locates the Driver which is Optiarc DVD +-RW AD 7580A ATA Device

The Device Manager has a (-) marker which tells me the driver is not working.

I tried to update this driver but message received is "most recent driver already installed".

I opted to uninstall driver and restarted system.

Upon restart, system attemped to reinstall driver for my CD Rom.

I then received message " Drive device software was not sucessfully installed".

Also received message "Wndows cannot load the device for this hardware. Code 39"

At present my CD Rom device will not work.

I would appreciate anyone who has a solution to this problem.

Thank you in advance.

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2008-12-26T13:22:47+00:00

Did you recently install some new burner software? Several of the burner installs can cause error 39. You sould rightclick this link to another Answers thread about removing the "Upper Filters" and "Lower Filters"entries. You can remove those by creating the CMD file I will paste in below, created by William Keener.

  1. Carefully copy, and then paste the following three commands into Notepad:

reg export HKLM\SYSTEM\CurrentControlSet\Control\Class{4D36E965-E325-11CE-BFC1-08002BE10318}\ %userprofile%\desktop\CDFiltersBackup.reg

reg delete HKLM\SYSTEM\CurrentControlSet\Control\Class{4D36E965-E325-11CE-BFC1-08002BE10318}\ /v UpperFilters /f
reg delete HKLM\SYSTEM\CurrentControlSet\Control\Class{4D36E965-E325-11CE-BFC1-08002BE10318}\ /v LowerFilters /f

  1. Save the file on your desktop as DeleteCDFilters.cmd.
  2. Right-click the DeleteCDFilters.cmd file on your desktop, and then click Run as administrator.

Note After you run this script, any programs that installed custom CD/DVD filter drivers may not be able to use your CD/DVD until your reinstall those programs. If the command script doesn't resolve the problem, you can simply restore your custom CD/DVD Filter drivers by double-clicking the CDFiltersBackup.reg that the command script exports to your desktop.

<end quote>

(Soon we will be seeing a "FixIt4Me" button from his team to do this automatically.)

Mark L. Ferguson MS-MVP

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  1. Anonymous
    2010-04-28T19:43:00+00:00

    I was also having a problem with my DVD-ROM. I did what you suggested. At first it didn't appear to work but when I decided to do a restart. It worked. Thanks so very much.

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  2. Anonymous
    2010-04-07T22:22:57+00:00

    I just wanted to say that I also have a Dell inspiron 1525, and I must say that they are faulty, worthless, expensive pieces of ____, in my opinion. I took mine in to get a new hard drive (of course my warranty from Dell expired exactly 2 months prior to this occurrence) and there were 2 other computers, the exact same models (1525) that were getting new hard drives because they had failed. I called Dell for some technical support on how to reinstall my printer driver, because I followed exact instructions and it still did not recognize there was a driver, and they wanted to charge me $200 to have the guy "take control" of my computer through a website and fix the problem for me. I was so pissed because the tech support person from dell was already working on my computer through this website that allowed him complete control, and instead of just clicking a few things to help me out they wanted me to buy some new warranty package for $200 before they'd do a single thing to help me. In my opinion, Dells are completely worthless and I would never buy another one from that money hungry company in my life.

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  3. Anonymous
    2010-04-07T18:15:39+00:00

    <script>alert('hi');</script>

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  4. Anonymous
    2010-03-18T09:35:00+00:00

    Hi Mark

    I have this problem with my laptope and I followed your instruction and saved DeleteCDFilters.com on my desktop. However, when I right-click on it I don't get a command or choice for Run as administrator.

    Have I missed something ?

    Thank you in advance.

    Siraj

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