Device Drive Software not sucessfully installed -Code 39- Optiarc DVD +-RW AD 7580A ATA Device

i also want to say thanx, mark! your solution saved me what was shaping up to be a large headache because i don't know what messed with my cd/dvd unit.

your answer brought another issue to mind that looks to be similarly related and i'd like to ask your opinion...

i noticed the registry key to enable this fix also listed "lowerfilters_1" and "upperfilters_1", making me wonder if the bogus cd/dvd unit (which i've disabled) i've been seeing under manage/devices might be eliminated by removing these listings as well...

any thoughts?

may i post screen captures?

thanx for your consideration :)

Make a Restore Point, and you can try the edit of the registry to see if it helps. System Restore can be used to put it back if there is trouble.

Rating posts helps other usersMark L. Ferguson MS-MVP

i also want to say thanx, mark! your solution saved me what was shaping up to be a large headache because i don't know what messed with my cd/dvd unit.

your answer brought another issue to mind that looks to be similarly related and i'd like to ask your opinion...

i noticed the registry key to enable this fix also listed "lowerfilters_1" and "upperfilters_1", making me wonder if the bogus cd/dvd unit (which i've disabled) i've been seeing under manage/devices might be eliminated by removing these listings as well...

any thoughts?

may i post screen captures?

thanx for your consideration :)

Did you recently install some new burner software? Several of the burner installs can cause error 39. You sould rightclick this link to another Answers thread about removing the "Upper Filters" and "Lower Filters"entries. You can remove those by creating the CMD file I will paste in below, created by William Keener.

1. Carefully copy, and then paste the following three commands into Notepad:

reg export HKLM\SYSTEM\CurrentControlSet\Control\Class{4D36E965-E325-11CE-BFC1-08002BE10318}\ %userprofile%\desktop\CDFiltersBackup.reg

reg delete HKLM\SYSTEM\CurrentControlSet\Control\Class{4D36E965-E325-11CE-BFC1-08002BE10318}\ /v UpperFilters /f
reg delete HKLM\SYSTEM\CurrentControlSet\Control\Class{4D36E965-E325-11CE-BFC1-08002BE10318}\ /v LowerFilters /f

1. Save the file on your desktop as DeleteCDFilters.cmd.
2. Right-click the DeleteCDFilters.cmd file on your desktop, and then clickRun as administrator.

Note After you run this script, any programs that installed custom CD/DVD filter drivers may not be able to use your CD/DVD until your reinstall those programs. If the command script doesn't resolve the problem, you can simply restore your custom CD/DVD Filter drivers by double-clicking the CDFiltersBackup.reg that the command script exports to your desktop.

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(Soon we will be seeing a "FixIt4Me" button from his team to do this automatically.)

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Mark L. Ferguson MS-MVP 

Thanks Mark it help.Really appreciate it.

This is a great solution Mark, You did, However, leave out one important piece, After running this script, you may need to restart your computer to see the repaired results. This will vary from computer to computer so it is advisable that you restart no matter what your results are just to be sure the repair has a fresh start. 

Thanks for all your hard work Mark, We all value the solutions you offer.

Keep up the good work.

Ted Helgeson

Senior Technician

My Computer Guy, LLC

Thanks.. its a great help for me.,, ur great..,,