One Month Battery Life MS Wireless Mobile Mouse 4000

Anonymous

I purchased this mouse a few months ago, and use it daily. I'm very happy with the performance, but not with the battery life.

I am forced to replace the battery every month, almost to the day.

The mouse is used primarily with my desktop system, both in my web development work, and general usage. I estimate my active use at 8 hours daily, but my systems are powered on all the time.

I have used new name brand alkaline batteries (Energizer, Duracell) and the last 2 months, Energizer Lithium batteries, with no difference.

It's impractical for me to turn the mouse on and off throughout the day.

The packaging claims up to 10 months of battery life - obviously I'm not getting anywhere near that.

I have the latest intellipoint drivers and otherwise my Win 7/64 system is up to date.

Do you have any ideas why I'm having this issue, and what I might be able to do about it?

Thanks in advance - as I said, I love the mouse, but the battery costs are eating me alive!

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous

Have you tried contacting MS support about getting it exchanged/replaced? How about the place you bought it? I've had a few wireless mice, and their batteries have all lasted longer than a month, but only one has lasted as long as 10 months. I have a MS Natural Wireless Laser 6000 that they last 6 months, almost to the day. But the batteries in my Logitech V470 Bluetooth Notebook mouse last about 4 months, and it's turned off more than on.

I think you have a defective mouse, but I'm sure neither your merchant nor Microsoft would take my word for it :-)

SC Tom

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54 additional answers

Anonymous

2014-01-29T18:48:17+00:00

I got a Microsoft Wireless Mouse 4000 in mid-2013 and the battery would last 2-3 months. It seems to be getting worse as time goes. The last battery change lasted only 1 week.

I really like Microsoft hardware but I`m seriously disappointed with this product.
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Anonymous

2014-01-30T16:58:51+00:00

I called Microsoft Technical Support about the short battery life and received two replacement mice on different occasions. I also told them I planned to buy rechargeable batteries because the replacements had the same problem. The technician told me rechargeable batteries were not supposed to be used in the mouse.

Now I turn off my battery each night and on again in the morning. I buy batteries in the 10 or 12 pack.

Look on the internet for Microsoft Technical Support. telephone number. If you kept your sales receipt or paid for the mouse by credit card, they will send a replacement.; there is a 3 year warranty on the MS Mobile 4000 mouse. Even if you don't have the sales receipt. it is worth a try to get a replacement mouse.

I don't believe another Microsoft Wireless Mouse 4000 will solve the problem but the battery life may be longer. If you turn off the mouse at night, the battery lasts longer. Just try for a few days; turning of the mouse becomes a habit.
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Anonymous

2015-01-03T23:09:26+00:00

I also have a Microsoft Wireless Mobile Mouse 4000 and have had it for over a year. The battery only lasts at most 2 weeks if even that. I have never turned it off and will try that now, to see if I can get it to last 4 weeks!
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Anonymous

2015-01-04T02:56:17+00:00

I have a Logitech Wireless Mouse M310 now. I don't know how long the battery lasts, but I'm so used to replacing batteries that it doesn't bother me. The battery lasts longer than the MS mouse.
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