One Month Battery Life MS Wireless Mobile Mouse 4000

Anonymous
2010-07-26T19:06:20+00:00

I purchased this mouse a few months ago, and use it daily.  I'm very happy with the performance, but not with the battery life.

I am forced to replace the battery every month, almost to the day.

The mouse is used primarily with my desktop system, both in my web development work, and general usage.  I estimate my active use at 8 hours daily, but my systems are powered on all the time.

I have used new name brand alkaline batteries (Energizer, Duracell) and the last 2 months, Energizer Lithium batteries, with no difference.

It's impractical for me to turn the mouse on and off throughout the day.

The packaging claims up to 10 months of battery life - obviously I'm not getting anywhere near that.

I have the latest intellipoint drivers and otherwise my Win 7/64 system is up to date.

Do you have any ideas why I'm having this issue, and what I might be able to do about it?

Thanks in advance - as I said, I love the mouse, but the battery costs are eating me alive!

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2010-07-26T19:38:15+00:00

Have you tried contacting MS support about getting it exchanged/replaced? How about the place you bought it? I've had a few wireless mice, and their batteries have all lasted longer than a month, but only one has lasted as long as 10 months. I have a MS Natural Wireless Laser 6000 that they last 6 months, almost to the day. But the batteries in my Logitech V470 Bluetooth Notebook mouse last about 4 months, and it's turned off more than on.

I think you have a defective mouse, but I'm sure neither your merchant nor Microsoft would take my word for it :-)


SC Tom

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  1. Anonymous
    2015-08-12T05:48:20+00:00

    I have the same problem.  the Energizer battery doesn't last any longer than the one from the dollar store.  every 2 or 3 weeks have to replace it.  sometimes I turn off the mouse, but mostly not.

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  2. Anonymous
    2015-08-11T16:44:25+00:00

    unfortunately Microsoft has discontinued this. Spoke to Taneal today on the phone and she said Microsoft has to have the receipt. Yay.

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  3. Anonymous
    2015-07-02T18:49:16+00:00

    Well I cant speak for the 4000 I have the 5000 and it is the same thing I've been powering down every night and I get maybe 6 weeks at first it did really good and lastly it has turned to ****, 4 weeks, sometimes 5.

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  4. Anonymous
    2015-02-17T19:38:05+00:00

    So, 7 days later, i have received my new mouse.. !

    Fresh new batteries inside.. i'll post when they die.. hopefully in 6-10 months.. lol

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