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I keep getting the error code 80073712 - windows component store is corrupt - when trying to install windows vista SP1 and also the Cumulative Security update for Explorer 7 (KB978207). Fails every time.
I folowed the advice and installed the System Update Readiness Tool for Windows Vista (did this twice) but still cannot download and install the updates - get error 80073712.
How can I fix the corrupt windows component store ?
thanks,
Dan
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
CMDC,
If the SFC was not able to repair files then the best thing to do is to reinstall Windows. You can try running a Disk Error Check, if it corrects any problems then run the SFC again and then install and run the System Update Readiness Tool. If there is still an issue with the SFC nto being able to complete then you should do a reinstall.
KevG, I feel your pain. I have resorted to just hiding their so-called important updates at the first sign of trouble installing. On all of my other computers I use Ubuntu OS, just so sweet to work with. Once in every blu-moon I'll come back and try to get the MS OS working. I have found that the "help" givers on these forums are not very knowledgeable. Their only advice is to re-boot and reinstall OS.
Same problem only multiple updates:
IE9 Cumulative Security Update for Windows Vista KB2761451 Insatallation Issue: Failed; error code: 80073712
IE9 Cumulative Security Update for Windows Vista KB2744842 Insatallation Issue: Failed; error code: 80073712
IE9 Cumulative Security Update for Windows Vista KB2722913 Insatallation Issue: Failed; error code: 80073712
IE9 Cumulative Security Update for Windows Vista KB2719177 Insatallation Issue: Failed; error code: 80073712
IE9 Cumulative Security Update for Windows Vista KB2699988 Insatallation Issue: Failed; error code: 80073712
Operating system Windows Vista Ultimate SP2
IE9 version: 9.0.8112.16421IC (product ID: 03553-495-4913855-71770)
Tried stand alone versions of installers, same results - install failure, same error code - 80073712.
Tried installing Hotfix for Windows KB947821, installation failed.
Tried "Article 971058" Mr FixIt, did not correct the problem.
SFC scan produced no integrity problems.
No known viruse, malware or spyware (multitude of different scanners used).
Could someone intellegent from MS please tell me which services need to be turned back on or which settings to
adjust or which registry keys to fiddle with to get the updates to install. I also have had this problem for 2
years.
Hello FZT
I think you have put it in a nutshell "someone intellegent at MS" I feel they are after all this just not interested in customer satisfaction.
As I said before I have given up and will just live with it.
KevGAmble
Same problem only multiple updates:
IE9 Cumulative Security Update for Windows Vista KB2761451 Insatallation Issue: Failed; error code: 80073712
IE9 Cumulative Security Update for Windows Vista KB2744842 Insatallation Issue: Failed; error code: 80073712
IE9 Cumulative Security Update for Windows Vista KB2722913 Insatallation Issue: Failed; error code: 80073712
IE9 Cumulative Security Update for Windows Vista KB2719177 Insatallation Issue: Failed; error code: 80073712
IE9 Cumulative Security Update for Windows Vista KB2699988 Insatallation Issue: Failed; error code: 80073712
Operating system Windows Vista Ultimate SP2
IE9 version: 9.0.8112.16421IC (product ID: 03553-495-4913855-71770)
Tried stand alone versions of installers, same results - install failure, same error code - 80073712.
Tried installing Hotfix for Windows KB947821, installation failed.
Tried "Article 971058" Mr FixIt, did not correct the problem.
SFC scan produced no integrity problems.
No known viruse, malware or spyware (multitude of different scanners used).
Could someone intellegent from MS please tell me which services need to be turned back on or which settings to
adjust or which registry keys to fiddle with to get the updates to install. I also have had this problem for 2
years.
Hello: This is exactly the type of response that gives MS a poor reputation. In order to fix something , that is fixable by MS, the advice is to go elsewhere for help. This problem w/ Win 7 (error code 80073712) updates is at least 2 years old. It has been corrected in Win 8 (or at least a utility is available from MS as a repair tool). Meantime the unfortunate Win 7 users are stuck w/ reinstalling the OS as a "cure" or fix . The re-install/upgrade method does not work all the time! In my case for example, a reinstall from a Win7 w/ SP1 ios disc (available from MS as a download) appears to work up to the point where the "features" section is to be added (the first 4 installation steps are successful) and then the installations fails, with no recourse as the installation now reverts to the original corrupted version of Win7. The addition of SP in the early stages of Win7 appears to be (at least partially) responsible for this problem. Again in my case I cannot uninstall the SP1 from Win7. A real mess. No one will read this comment as the last reply is about 6 months old, but I thought I'd vent a little bit.
Thanks Ralphbain I have given up trying to fix the 80073712 error as MS dont seem to give a hoot about their Win 7 users. They appear to only want to make more sales of defective products.
