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I keep getting the error code 80073712 - windows component store is corrupt - when trying to install windows vista SP1 and also the Cumulative Security update for Explorer 7 (KB978207). Fails every time.
I folowed the advice and installed the System Update Readiness Tool for Windows Vista (did this twice) but still cannot download and install the updates - get error 80073712.
How can I fix the corrupt windows component store ?
thanks,
Dan
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
CMDC,
If the SFC was not able to repair files then the best thing to do is to reinstall Windows. You can try running a Disk Error Check, if it corrects any problems then run the SFC again and then install and run the System Update Readiness Tool. If there is still an issue with the SFC nto being able to complete then you should do a reinstall.
Hello and thanks for the update about the updates! I stumbled across an update of the "System Readiness Tool" (KB947821 ~147 MB dated Feb. 2013) which seems to fix this problem. There are several versions of this download so if you decide to try it, make sure you get the latest version. It did take about 8 minutes to download and about 30 minutes to run - apparently the length of time is a function of the degree of corruption and the nature of the command being replaced. As far as I can tell there has been no formal announcement from MS as a "fix" for this error. But it seems to work for me.
Microsoft has had an update fix for this issue out and here's their official fix for it. BOTH Windows 7 and Windows 8 versions of the fix are listed there so make sure you double check you are performing the correct one.
http://support.microsoft.com/kb/957310
and it has multiple methods of fixing this, including methods if the system file checker fails etc.
I just saw this trying to repair my dad's laptop and saw your frustration in lack of responses from microsoft. As this shows up near the top of the list of searches in a few search engines, I figured I'd post my findings for whoever else see's this.
80073712 is a really annoying error.
I hope this helps!
Hello to all: Notice that this posting is now way beyond the resasonable time for a response from an MS rep or at least a knowledgable person from this forum. The Win 7 users (dupes again) are now expected to go to Win8 to obiviate this mess w/ Win7. Guess what! Not me. Apple/Linux (?) are on my agenda. Goodbye MS. Thanks for all the updates, SP's and frustrations, I shall miss them, (not).
As a PS: t turns out that a SP2 for Win 7 thatrporates the "fix" provided for
Win 8 is possible - but not on the shedule for development/relaese for Win7. Big surpsrise and thx alot MS.
KevG, I feel your pain. I have resorted to just hiding their so-called important updates at the first sign of trouble installing. On all of my other computers I use Ubuntu OS, just so sweet to work with. Once in every blu-moon I'll come back and try to get the MS OS working. I have found that the "help" givers on these forums are not very knowledgeable. Their only advice is to re-boot and reinstall OS.
Thanks FZT I recall this product from years ago being used by the son of a friend and will now give it a trial.
KevG
