How to fix - error code 80073712 - windows component store is corrupt - after successfuly installing system update readiness tool for windows vista.

Anonymous
2010-01-26T15:18:40+00:00

I keep getting the error code 80073712 - windows component store is corrupt - when trying to install windows vista SP1 and also the Cumulative Security update for Explorer 7 (KB978207). Fails every time.

I folowed the advice and installed the System Update Readiness Tool for Windows Vista (did this twice) but still cannot download and install the updates - get error 80073712.

How can I fix the corrupt windows component store ?

thanks,

Dan

Windows for home | Previous Windows versions | Install and upgrade

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Anonymous
2010-02-15T13:43:33+00:00

CMDC,

    If the SFC was not able to repair files then the best thing to do is to reinstall Windows.  You can try running a Disk Error Check, if it corrects any problems then run the SFC again and then install and run the System Update Readiness Tool.  If there is still an issue with the SFC nto being able to complete then you should do a reinstall. 

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  1. Anonymous
    2010-01-28T13:20:09+00:00

    I have the exact same problem.  I ran the sfc, and it stopped at 89% because it was unable to fix the corrupt files.  What do I do now?

    2010-01-27 22:31:14, Info                  CSI    00000327 [SR] Cannot repair member file [l:62{31}]"stocks_search_selected_left.png" of Microsoft-Windows-Gadgets-Stocks, Version = 6.0.6000.16386, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing

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  2. Anonymous
    2010-01-27T13:19:02+00:00

    Hi ,

    To resolve this problem, use one of the following methods. For these methods to work, you must be logged on to your computer by using a computer administrator user account.

    Method 1: Run the System File Checker (SFC.exe) tool with the sfc /scannow command

    Although this method sounds highly technical, it is really a straightforward process that even the less experienced user can do. System File Checker merely makes sure that all system files are where they should be. The sfc /scannow command scans all protected system files and replaces incorrect versions with correct Microsoft versions.

    This method is rated: Moderately easy

    Estimated time: 5-10 minutes

    To run the System File Checker, complete these steps:

    1. Click Start, and then type cmd in the Start Search box.
    2. In the results area, right-click cmd.exe, and then click Run as administrator. You will be prompted to type the password for an administrator account. Click Continue if you are the administrator or type the administrator password. Then, click Continue.
    3. At the command prompt, type Sfc /scannow, and then press ENTER.

    If this method doesn’t help, then goahead with other steps and check if that helps.

    Refer this link for further steps:-

     “The "Windows Features" dialog box is empty in Windows 7 or Windows Vista, or you receive an error message that includes the following code when you try to use Windows Update: "0x80073712"”

    http://support.microsoft.com/kb/931712

    Additional information:-

    http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/6f6c0f2f-5dee-42a6-8505-2ed93b46ee37

    Hope it helps

    Thanks and regards

    Dinesh-Microsoft Support

    Visit our Microsoft Answers Feedback Forum and let us know what you think

    http://social.answers.microsoft.com/Forums/en-US/answersfeedback/threads/

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