Dual Monitor blacks out the second monitor in locked mode

Anonymous
2010-06-25T15:36:04+00:00

Hi There,

We work in support environment and use dual monitors setup. WIN7 heard to have very good support for such setup and easy to use functionalities. However at some point something which was great has gone troubled.

We can use both the monitors while working on it however just the time its locked it blacks out the second monitor background and screensavers set if any. I tried looking for any config changes but in vain. Looking out for answer to this here.

Thanking you in advance.

Kunal Pathak

Windows for home | Previous Windows versions | Accessibility

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2010-10-02T20:28:13+00:00

There is no built in way to change this functionality. **When locked, one screen will be black.**There may be some 3rd party software that may do this however it would not be supported by  Microsoft.

Matthew Arkin - Windows Answers Moderator - Windows Desktop Experience MVP - http://twitter.com/Microsoft\_Cares

This forum post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

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  1. Anonymous
    2012-09-28T19:38:45+00:00

    I work for a Global Health Care company with hundreds of thousands of employees. This is a problem for us as well. Aesthetic, yes but a problem nonetheless.

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  2. Anonymous
    2013-01-30T19:51:46+00:00

    I am having the same issue. You answer is completely wrong! XP does it by default, so it must be built in. Win7 does not and seems to not have this option. What garbage.

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  3. Anonymous
    2013-01-30T19:58:49+00:00

    I am sorry but I completely agree.

    I now have several users complaining about this. This is extremely annoying. The monitor is not really OFF. It is on, but just nothing displays. But if you put it in duplicate mode it works! So there is a programming issue Microsoft. You need to fix this.

    I have been an extreme supporter of Microsoft. Some of my friends have even said that I go to far in support of Microsoft. However, after Vista, 7, and now 8. I am truly looking at converting to Mac. Maybe they will not have as much software compatible with it, but I think they actually think about their consumers and listen. 

    This is absolute garbage answers from Microsoft.

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  4. Anonymous
    2013-01-30T20:01:21+00:00

    Why do these people get to post? This is completely, totally, 100% Microsoft fault. If you can even read. It says that it works just fine in XP. So why was this feature cut out of 7?

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