How can I clean the rubber sides of my mouse?

Anonymous
2009-07-15T22:46:08+00:00

I have the MS Wireless IntelliMouse Explorer 2.0.  I've had it for approximately 2 years.  The rubberized sides have become sticky/tacky.  What can I use to clean them?  The mouse works just fine; it's the texture of the grips that is yucky.

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2009-07-16T04:56:35+00:00

Kirstin McDonald,

Thank you for visiting the Microsoft Answers community forum.

On the hard plastic parts you can use any kind of mild household cleanser on a soft cloth, never spray anything directly on any electronics.  You can get special cleaners at the computer / electronics stores, but basically they are much different from your common all purpose cleanser.  Never use anything harsh that will break down the plastic.  For the soft rubber like surfaces you have to be more careful to use something very gentle like a mild liquid hand soap, just a tiny dab on a web cloth.  Or try those pre-moistened hand wipes.  If it is gentle enough to wipe your hands with, then it should be safe for the mouse.  If the rubber has started breaking down and getting sticky, don't try to clean it, it is time to get a new mouse.

Hope this helps.

Thanks,

Gloria

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

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  1. Anonymous
    2015-03-14T21:41:57+00:00

    My intellimouse 1007 rubber parts come off on my hand and fingers like tar. This isn't right. There must be a flaw in the materials. It may be toxic at this point. I going to have it tested. You've probably sold tens of thousands of these. I would like for Microsoft to replace it and I will drop the matter.

                                                                                       Thanks, Gary Saxton

    5942 W. Mercury Way

    Chandler,Az. 85226

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  2. Anonymous
    2015-02-06T15:15:24+00:00

    For those who are hating on Microsoft, just a heads up that I ended up here because the same thing happened to my mother's Logitech V470 mouse.

    Over the River gave a very level-headed reply on October 30, 2012 ... and I second his/her emotion, buyer beware. How many people in this thread took the time to look for reviews of the product they purchased before buying?

    For the record, this V470 is the 1st Logitech mouse I have ever seen that exhibited this behavior (it's the only V470 I have ever purchased), and I have been using Logitech mice for over 15 years. I blame my mother :P

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  3. Anonymous
    2014-10-19T01:41:11+00:00

    Get a knife and scrap it off. The top layer will come off and it will be good to go. At least until it get funky again and you clean it with a harsh cleaner.

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  4. Anonymous
    2014-02-04T15:04:08+00:00

    A workable solution is apply talcum powder on the sticky grips of the mouse.

    It worked fine for my sticky Microsoft mouse two years old.

    Great solution . I've just powdered my mouse and the grip has lost it's stickiness .thanks for a simple solution.

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