Error code: WerFault.exe - Application error

Anonymous

I am using Windows 7 and getting an error Code

WerFault.exe - Application Error

The Instruction at 0xfcf9c9fe reference memory at 0x00000001. The memory could not be written. Click to terminate program.

How do I fix this?

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Anonymous

Hi Mel9543,

· When do you get this error message?

The werfault.exe is used for Windows Error Reporting. It is a feature that allows Microsoft to track and address errors relating to the operating system, Windows features, and applications. It gives you the option to send data about errors to Microsoft and to receive information about solutions.

You can access settings for Windows Error Reporting here: Control Panel > System and Maintenance > Problem Reports and Solutions > Change settings > Advanced settings

Try turning it off temporarily and see if this will fix the problem.

As a temporarily solution you can turn off error reporting service: press Win+R, type services.msc than find Windows Error Reporting service in the services list, right-click on it -> click Properties -> open "Startup type" list and select "Disabled" -> press OK.

Then check and see if you are still getting the werfault.exe error on opening programs.

Since you have just installed Windows 7, please verify you have updated all of your device drivers to a Windows 7 version. If you cannot do so in normal mode, then go to safe mode and verify in device manager.

Refer the link to update the drivers: Update a driver for hardware that isn't working properly:**http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isnt-working-properly**

Refer the link for similar issue: **** **http://social.answers.microsoft.com/Forums/en-US/w7programs/thread/ad18ac26-105e-4930-9024-6de26ed55e30**

Thanks and Regards:

Swathi B - Microsoft Support. Visit our Microsoft Answers Feedback Forum and let us know what you think.

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51 additional answers

Anonymous

2015-11-12T17:46:24+00:00

Virus scan from McAfee did NO good!
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Anonymous

2015-11-12T02:17:17+00:00

Yes, I DO have an answer! No promises, but it worked for me finally. There is a virus that gets into the Adobe software and causes the Windows reporting error. I completely understand how frustrating it is. It is NOT a windows error reporting issue.....it is a virus!!! I was about to reinstall my OS when I decided to install virus software and scan. Computer is like new.

I suggest AVG fee virus software, I owe them big time. It worked like a charm. I'd be interested to hear if it works for you too. Good luck.
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Anonymous

2015-11-12T01:55:17+00:00

I am having the exact same problem with Adobe. Whenever I open a PDF document the werfault error rares it's nasty head. The process window in control panel shows hundreds of processes running. I can delete them by doing a mass exit command recommended above, but that is just temporary. I have removed and reloaded Adobe a couple of times . No help. I now have a useful computer unless I run Adobe . Any suggestions out there?
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Anonymous

2015-11-07T02:24:42+00:00

UPDATE.....disregard the above post. The damn error has returned and won't go away. Going to reinstall OS, unless someone can please help. The error occurs only when I try to open up a PDF with Reader....can't view any PDF!
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