Monitor won't wake up when coming back from sleep (Windows 7)

Anonymous
2010-01-03T18:44:27+00:00

I recently upgraded my Dell Dimension desktop to Windows 7. In order to do so, I had to install a new grapchis card (NVIDIA GeForce).

I set the PC to sleep after a period of time. When I go to move the mouse and wake the computer back up, the PC itself seems to respond, but the monitor never comes back from sleep. I have no choice but to reboot to get the monitor back.

Any suggestions?

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2011-07-11T00:39:26+00:00

A Universal fix would be ideal but - ASUS appears in 14 out of the 16 pages in this thread!!! Not saying everybody having this problem has an ASUS motherboard but if they do, and it seems a high percentage of people do, then they need todisable the PLL Overvoltage in their BIOS!!

IT ACTUALLY WORKS! Not just a workaround, my Computer AND Monitor now both wake from sleep by simply moving the mouse!

Also, obviously only people who have this problem are going to come here. If this is a wide-spread Windows 7 problem, then what about all the complaints large companies like HP Compaq and DELL etc would receive when their customers have the same problem? If they received many complaints and being that  they have a much bigger voice than us they would simply demand Microsoft fix it. I also have a TOSHIBA laptop running windows 7 and it sleeps and wakes just fine.

So if anybody who has friends or family who own a 2011 Dell, Acer or HP etc that came out brand new, factory loaded with Windows 7  please ask them if they have this issue or not. (These companies may have had this problem initially but I would imagine it would be fixed by now??!!)

A lot of people who have this problem also seem to have a separate Video Card (I have a Sapphire Radeon HD 6870 which of course the monitor is connected to) Do any people who are using integrated graphics also have this problem such as people with an H67 mobo?

I am curious as to what percentage of Windows 7 users have this problem. We may find we are in the 1% bracket and 99% of Windows 7 users don't have this problem. It may just be incompatibility of Windows 7  with either our hardware or settings.

In my case disabling PLL Overvoltage works! :-)

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  1. Anonymous
    2010-09-01T13:39:12+00:00

    Okay, here is another thought: make sure you have updated the chipset drivers for your motherboard.

    Notably, if your motherboard uses a nVidia nForce chipset, make sure you got the most recent version of nVidia's "Away Mode Driver" installed. For the most up-to-date drivers, you should get them directly from nVidia's website, and not from the maker of your motherboard).

    Hope that helps.

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  2. Anonymous
    2010-09-02T03:53:42+00:00

    I had this same problem... system waking up, monitors still sleeping.  ASUS A8N-SLI Premium, Athlon 4400+, NVIDIA GeForce 250GTS.  The problem only manifested itself AFTER installing NVIDIA's latest drivers (258.96, July 9 2010).  I uninstalled the NVIDIA drivers and went back to the Win7 default drivers (8.7.11.9621, 1/11/2010) and my problem was fixed!

    Crazy...

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  3. Anonymous
    2010-09-03T03:13:05+00:00

    I have the same problem, although my monitor eventually comes on. It seems to happen to me more if I let the computer go to sleep automatically, if I have a lot of programs open when I put it to sleep, or if i let it sleep for a long time.

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  4. Anonymous
    2010-09-16T04:21:28+00:00

    Not a solution but to save restarting every time you can try this

        1. Click Start , type "Power Options " and press Enter       2. Click "Choose when the computer sleeps" 3. Click "Change advanced power settings" 4. Navigate to Power buttons and lid -> Power button action and turn the setting to Sleep       5. Save the changes

    When your computer sleeps and the monitor wont turn on

    -> Press the power button to put the computer back to sleep

    -> After a few seconds move your mouse or press keyboard and the monitor should this time turn back on

    Hope this helps

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