Unable to boot - Safe Mode stops after crcdisk.sys

Anonymous
2010-07-11T01:34:05+00:00

original title: Windows Vista 32-bit crashes as system is loading. Safe mode hangs after crcdisk.sys loads.  System restore also fails.

My computer (an HP m9200t) no longer fully boots after installing a new windows update.  When turned on the computer will begin to load windows and allow me sign in.  However, about 30 seconds to 2 minutes after signing in I can no longer interact with my desktop (although I can interact with programs that automatically load upon startup, like windows live messenger).  I sometimes receive a screen that says "kbd.exe failed to initialize properly".  I have tried to restore my system to a point before the update loaded, but I am told my file system is corrupt.  When I run a system diagnostic, I am told there is a problem with one of my hard drives.  I have also tried to boot in safe mode, but the system hangs immediately after loading crcdisk.sys

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2011-05-25T21:13:57+00:00

    OK, I am not allone with this issue. Exists there a solution? Don't think it is a trojan or malware since my MSE is up-2-date :D .... (that's sarkasm!)

    (a clean re-installation is not a solution - it is a reason for kicking some guys at Microsoft into their a....)

    That is not sarcasm, that's reality or "daily routine" for Fista users ....

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  2. Anonymous
    2011-05-25T21:27:17+00:00

    Just for information:

    1. It is a software problem not a hardware problem as the MVP claimed
    2. Maybe as other uses here suggested: An Adobe Flash update may causing the problem and/or crcdisk.sys may be corrupted (don't know how this is possible under Fista or Win7)
    3. It is worth an attempt using sfc.exe (System File Checker) - but maybe you'll have troubles using the original CD when using a ServicePack of Fista or Win7 (...)
    4. I'll try sfc.exe tomorrow and let you know if it worked or not of maybe I find a solution ...

    Good luck.

    OK, I tried sfc.exe now with the following result:

    Beginning system scan.  This process will take some time.

    Windows Resource Protection could not perform the requested operation.

    I was able to take a screen-shot to my SkyDrive until Fista died again:

    **http://tinyurl.com/4xkytq6**

    Fista drives my crazy ... When I think about the time it is needed for "maintenance" / "repairing" etc. and the time it is useful: 90% vs. 10% ... Microsoft should be punished to give their poor Fista users a FREE upgrade to Windows 7 ...... ^^

    Any ideas left how to repair the Fista installation with that symptoms?

    Any help/suggestion/idea is welcome!

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  4. Anonymous
    2011-05-29T01:57:12+00:00

    OK, finally I was able to boot in safe mode (msconfig / Diagnostic startup) - Someone mentioned it that "safe boot" does not work with F8 or F12 but with msconfig. Thank you!

    So I saved all my data in safe mode ....

    Did a clean installation and what surprise, no HDD troubles .... IT WAS A SOFTWARE problem and not a HARDWARE problem.

    I'd like to know what Malkeleah (MS-MVP - Elephant Boy Computers - Don't Panic!) would say now ^^ ....

    Conclusion: Save your time doing a clean installation even it hurts at the beginning since you need to backup/restore, installing/configuring all your apps .... But it's worth the effort. Otherwise you'll loose a lot of hours with trying to fix this.

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  5. Anonymous
    2011-05-29T02:12:41+00:00

    Hi hfrmobile,

    Those seem to be symptoms of drive corruption or even failure so start keeping good redundant

    backups. If it is the drive it can sometimes be corrected however that may not last and I would

    consider the drive unreliable. Sure there are a few cases where the drive lasted a long time just

    not a high percentage of those with the issue.

    =====================================================================

    This is my latest troubleshooter which may help :

    Try Startup Repair from the Recovery Console (if you have one) or from a Vista disk - if you

    do not have a Vista disk you can borrow a friends (they are not copy protected) or make one.

    Also your System maker will sell the physical disks cheap since you already own Windows.

    This tells you how to access the System Recovery Options and/or with a Vista Disk

    http://windowshelp.microsoft.com/Windows/en-US/Help/326b756b-1601-435e-99d0-1585439470351033.mspx

    Try StartUp Repair from Recovery Options and/or a Vista disk.

    How to do a Startup Repair

    http://www.vistax64.com/tutorials/91467-startup-repair.html

    Also from the Command Prompt of Recovery or a Vista disk :

    chkdsk /f /r

    (there are spaces after k and before /   and after f and before / )

    =====================================

     CheckDisk fails to complete as above :

    (The old 302602 links is not valid now for the diagnostic links.)

    Diagnostic Utilities By Manufacturer - run the one for your hard drive

    http://www.techsupportforum.com/hardware-support/hard-drive-support/462298-no-ide-device-found.html

    Corrected list as of 6-09-2010

    Fujitsu Hard Drives: Diagnostic Utilities Here

    http://www.fujitsu.com/emea/products/hdd/

    Hitachi Hard Drives: Diagnostic Utilities Here

    http://www.hitachigst.com/support/downloads/

    IBM Hard Drives: Use Hitachi Utilities*

    Toshiba Hard Drives: Use Hitachi or Maxtor Utilities

    Maxtor Hard Drives: Diagnostic Utilities Here (now SeaGate)

    http://www.seagate.com/www/en-us/support/

    Quantum Hard Drives: Use Maxtor Utilities

    Seagate Hard Drives: Diagnostic Utilities Here

    http://www.seagate.com/www/en-us/support/downloads

    Conner Hard Drives: Use Seagate Utilities

    Samsung Hard Drives: Diagnostic Utilities Here

    http://www.samsung.com/global/business/hdd/

    Western Digital Hard Drives: Diagnostic Utilities Here

    http://support.wdc.com/product/download.asp?lang=en

    The trial versions of one of these "might" help.

    SpeedFan

    http://www.almico.com/sfdownload.php

    HD Tune

    http://www.hdtune.com/

    =======================================

    If you need to make repair disks - these help repair Windows not re-install.

    How to Make a Bootable Disk in Vista

    http://www.brighthub.com/computing/windows-platform/articles/7050.aspx

    Download: Windows Vista x86 32 bit Recovery Disc

    http://neosmart.net/blog/2008/download-windows-vista-x64-recovery-disc/

    Download: Windows Vista x64 64 bit Recovery Disc

    http://neosmart.net/blog/2008/download-windows-vista-x64-recovery-disc/

    How to Make a Windows Vista Repair Disk If You Don’t Have One

    http://www.howtogeek.com/howto/windows-vista/how-to-make-a-windows-vista-repair-disk-if-you-dont-have-one/


    If needed :

    Check Andy Song's solution here :

    http://social.technet.microsoft.com/Forums/en-US/itprovistasetup/thread/86ef2cea-808a-40ec-bc30-7a426577f48d

    Check the solutions in this search for the crcdisk.sys error

    http://search.microsoft.com/results.aspx?mkt=en-US&setlang=en-US&q=crcdisk.sys

    =================================================================

    You can save your files by putting the drive in another computer as 2nd drive (best) or an External

    USB drive case and then backing them up to removable media such as CD, DVD, or other USB drives. 

    Of course a real computer shop or your System maker can help recover the files.

    Or you could use an Ubuntu boot CD to back up the data.

    Use Ubuntu Live CD to Backup Files from Your Dead Windows Computer

    http://www.howtogeek.com/howto/windows-vista/use-ubuntu-live-cd-to-backup-files-from-your-dead-windows-computer

    Hope this helps.

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