Service TrustedInstaller.EXE permanently active taking up to 50% CPU resources

Anonymous
2010-06-30T06:47:56+00:00

On my machine (Windows 7, 64 Bit) the TrustedInstaller.EXE is permanently active. The amount of used CPU changes permanently. 2 seconds 0 % then up to 50% (I have a dual core) for a second then down to 0.

Rebooting the machine did not help. Also a complete Virus scan was negative.

I have monitored the process with the Process Explorer tool. I can see that the process always access the same Registry key when it gets active. The key is

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Microsoft-Windows-IIS-WebServer-AddOn-2-Package~31bf3856ad364e35~amd64~~0.0.0.

Windows for home | Previous Windows versions | Windows update

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Anonymous
2010-07-20T06:16:30+00:00

Hi Robear,

in the meantime I have found the process that was responsible for the trustedinstaller activities. It was the xenservice.exe that was installed together with the Citrix XenCenter on my machine. I have killed this process and suddenly the trustedinstaller.exe stopped its activities. So the problem is solved now because the XenCenter can work without this process and I will remove it from the auto

Thanks for your help.

Martin

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  1. Anonymous
    2015-11-01T20:03:00+00:00

    That is exactly what happened to me.  Then on another try I picked 107 updates to install so it woulnd't choke on memory.  They installed BUT another problem arose - on reboot I got "Windows cannot configure these updates.  Changes will be reverted."   I hope you do not get these messages but many have as you can find on another forum.

    Crazy part is some updates did get installed but the vast majority shows Failed.  On each attempt I seem to get a different amount, 222, 241, 107, 85 and I am trying yet again with an unknown amount.

    The same problem, 'Windows cannot configure'  has bugged a lot of other people as I found on another forum page.  

    Just a heads up to you - it ain't over 'til there are no more updates - once at that point you may upgrade to Win 10 or continue with Windows 7 that you have now.  Don't be tricked - at one point my Win 7 said there were no more updates for your computer.  Next time I tried to update (after 4 hour wait) it said there are 88 updates...WTH?

    For me, if it fails one more time I will put it aside until next week - otherwise I might have to shoot it! :-)

    Once I do a clean install, get updates properly and so on I will also make a partition image in case I need to recover in the future for I never want to go through this misery again.  Good luck.

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  2. Anonymous
    2015-11-01T23:34:00+00:00

    well I finally got what I think is all the updates installed. No more 100% CPU usage going on at this moment. But it sure is a PITA with such poor update servers.

    I also went in and removed a bunch of KBs that are related to W10 upgrade. Checked for new updates and hid them. hehehe X Fingers!

    I had this set to check for updates but let me decided whether to install them. Something over rode that and changed it all back to automatic.

    Best keep and eye on that.

    She never uses this with office so it's Firefox browser and Thunderbird now.

    So at this point in time things look good for here laptop.

    Now to clean up My PC that I use for photography and stop W10 from installing.

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  3. Anonymous
    2015-11-08T02:14:01+00:00

    Glad you guys made some headway.  Trying to do 100 updates at a time still seems like too much at one time.

    Interesting idea that the MS Update servers are overloaded.  That won't be good for customer satisfaction.

    And the new problem -- "Windows cannot configure these updates.  Changes will be reverted."  I assume they don't give you any hint about why the updates couldn't be configured.  Maybe that's just "MS-speak" that means MS made a mistake by queuing some updates, and Windows Update will have to go back and do some other things or get some other updates before it can "configure" those that it's complaining about.

    For the Win 7 machines around here, my latest peeve is that there's no way to tell the computer to stop making any steps towards upgrading to Win 10.  With all the scuttlebutt about Win 10's advanced domestic spying functionality, I prefer to stick with 7, and plan on even giving that up as I move towards Linux.

    I've heard other reactionary people whine that they're never going to let Windows Update work "automatically," and they're going to check every update before they let it install.  I don't remember what their issues were, because that was even before anyone ever heard of Win 10, and I thought they were crazy.  I was all for letting Windows Update alert me, but then I'd download-and-install when I decide, but checking every update first seemed overwhelming.  Besides, I didn't know how to "check an update," or what I'd be checking for.

    Now with Windows 10, I've learned how to click on every update before it downloads, and check that it's not Win 10 related.  If it is Win 10 related, I hide it.  Because I have 7 and I don't want 10.

    Next chore is to see if I can figure out if any updates that already got installed -- before I started checking everything -- are Win 10 related, so I can uninstall them.  My computer and I shouldn't have been tricked into installing them.

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  4. Anonymous
    2015-11-08T14:26:31+00:00

    You may have read my return thank you post to Neal?

    Using a full retail win 7 Pro CD to do a clean install resolved all problems.  Everyone hates to have to go that far to resolve especially since most people do not have the disks BUT my laptop is tip top now and working better than it has in years.

    The 8-9 days trying to recover, repair, update and so on was painful.  Just getting updates, installing and having them revert was like Sisyphus pushing the proverbial rock up the hill to the top only to have it roll down again and be pushed back up....repeatedly.

    I did see a hack online somewhere to stop the Win 10 from being shoved down our throat.  BUT get this - MS is going to get more aggressive with the push.  You may see Win 10 in updates checked to install.  You need to uncheck that to prevent it from updating to Win 10.

    I would like to stay Win 7 on this laptop for a few more months myself so will need to set updates to download and advise me but let me pick when and what to install.  FYI - with Win 10 you have even less control over updates.

    Best of luck with your efforts.  I am unsubscribing to sevenforums for now as I am a happy camper....for now.

    El Banko

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