Service TrustedInstaller.EXE permanently active taking up to 50% CPU resources

Anonymous
2010-06-30T06:47:56+00:00

On my machine (Windows 7, 64 Bit) the TrustedInstaller.EXE is permanently active. The amount of used CPU changes permanently. 2 seconds 0 % then up to 50% (I have a dual core) for a second then down to 0.

Rebooting the machine did not help. Also a complete Virus scan was negative.

I have monitored the process with the Process Explorer tool. I can see that the process always access the same Registry key when it gets active. The key is

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Microsoft-Windows-IIS-WebServer-AddOn-2-Package~31bf3856ad364e35~amd64~~0.0.0.

Windows for home | Previous Windows versions | Windows update

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Anonymous
2010-07-20T06:16:30+00:00

Hi Robear,

in the meantime I have found the process that was responsible for the trustedinstaller activities. It was the xenservice.exe that was installed together with the Citrix XenCenter on my machine. I have killed this process and suddenly the trustedinstaller.exe stopped its activities. So the problem is solved now because the XenCenter can work without this process and I will remove it from the auto

Thanks for your help.

Martin

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  1. Anonymous
    2014-10-24T17:06:26+00:00

    Just to help avoid confusion by sprinkling a bit of accuracy, instead of "Start as administrator," I see "Run as administrator."  Plan on the process adding 10 or 15 minutes to the next boot-up.

    And for checking the hard drive for SmartDrive errors, I use CrystalDiskInfo v6.2.1.  (A free utility without malware, as of v6.2.1.)

    In my experience, all the utilities for displaying SmartDrive conditions provide the same cryptic, almost impossible-to-understand statistics.  I once googl-ed and wikipedia-ed trying to get a good explanation of how to read SmartDrive data, but I gave up.

    Some of the SmartDrive data is understandable.  What isn't understandable is apparently not able to be explained coherently by anyone, and the original engineers died, so they're no help because they're not saying anything.  I'm just saying that if you don't understand most of the utility's output, the problem isn't "you."

    At least, CrystalDiskInfo will also provide an easy graphic of your disk's health, which will hopefully be a big, green "Good."  And that's all you really have to know.

    You can get CrystalDiskInfo from this good download site:

    http://www.majorgeeks.com/files/details/crystaldiskinfo.html

    The Majorgeeks download site warns about installing CrystalDiskInfo: "This program is advertising-supported and may offer to install third party programs that are not required for the program to run. These may include a toolbar, changing your homepage, default search engine or other third party programs. Please watch the installationcarefully to opt out."

    That's really good of Majorgeeks.  Looks like they're doing what they can to help people avoid what has become an almost-universal scam.

    CrystalDiskInfo is still on version 6.2.1.  So if you get past the Installation cleanly, then the utility will be clean.  My CrystalDiskInfo has been opened for an hour, and there wasn't a single advertising nag.

    You mentioned that your processor is stuck at 100% half the time, but did you tell us what the processor is?  If you need to, open a Windows Explorer window.  Then, in the address bar at the top of the window, select Desktop.  Then, in the main body of the window, right-click on Computer and select "Properties."   Then, please tell us what it says the offending Processor is that's inside the box?

    Thanks,

    -n-

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  2. Anonymous
    2014-10-24T11:13:20+00:00

    Arod0302, pls try to start chkdsk like this:

    • Click start and enter cmd in the bottom left search box
    • Right-click the cmd-application that is found, and select Run as administrator
    • At the command prompt enter exactly and including space

    chkdsk c: /r

    • You will then be asked if you want to check the disk at the next boot. Answer yes, then close and reboot.

    The disk control may take several hours at boot-up on Windows 7 and older.

    You may also want to check your disks smart values. There are several applications that can help you with this. Unfortunately lots of it comes with third party malware so be careful. See neiljn's post below about CrystalDiskInfo, which I also recommend

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  3. Anonymous
    2014-10-22T11:37:10+00:00

    Thanks for the input, I have try to run the chkdsk but it came back saying: !warning F parameter not specified    **running chkdsk in Read-only mode.**Is this normal?

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  4. Anonymous
    2014-10-22T11:28:36+00:00

    Thanks for the input Shinmila H. but, that is not fixing my problem.  altought I keeps changing my ownership on every single file I can, some how the system re-apply them all over again everytime my computer is lid is closed.

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