Service TrustedInstaller.EXE permanently active taking up to 50% CPU resources

Anonymous
2010-06-30T06:47:56+00:00

On my machine (Windows 7, 64 Bit) the TrustedInstaller.EXE is permanently active. The amount of used CPU changes permanently. 2 seconds 0 % then up to 50% (I have a dual core) for a second then down to 0.

Rebooting the machine did not help. Also a complete Virus scan was negative.

I have monitored the process with the Process Explorer tool. I can see that the process always access the same Registry key when it gets active. The key is

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Microsoft-Windows-IIS-WebServer-AddOn-2-Package~31bf3856ad364e35~amd64~~0.0.0.

Windows for home | Previous Windows versions | Windows update

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Anonymous
2010-07-20T06:16:30+00:00

Hi Robear,

in the meantime I have found the process that was responsible for the trustedinstaller activities. It was the xenservice.exe that was installed together with the Citrix XenCenter on my machine. I have killed this process and suddenly the trustedinstaller.exe stopped its activities. So the problem is solved now because the XenCenter can work without this process and I will remove it from the auto

Thanks for your help.

Martin

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  1. Anonymous
    2015-04-09T05:27:09+00:00

    On my machine (Windows 7, 64 Bit) the TrustedInstaller.EXE is permanently active. The amount of used CPU changes permanently. 2 seconds 0 % then up to 50% (I have a dual core) for a second then down to 0.

    Rebooting the machine did not help. Also a complete Virus scan was negative.

    I have monitored the process with the Process Explorer tool. I can see that the process always access the same Registry key when it gets active. The key is

    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Microsoft-Windows-IIS-WebServer-AddOn-2-Package~31bf3856ad364e35~amd64~~0.0.0.

    I finally figured out a solution. All you have to do is right click on Process Explorer and click run as admin. Then right click on trustedinstaller.exe and click on suspend. Done :)

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  2. Anonymous
    2015-04-09T05:24:21+00:00

    It's easy all you have to do is run Process explorer as admin and Terminate the process

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  3. Anonymous
    2015-02-13T22:52:31+00:00

    Well Shinmila, that is not fixing the problem.....that is taking something that has always worked perfectly fine until now and stopping it from working because the tech people have no idea how to fix this problem.  This is an insufficient answer.  It's okay for temporary, but not long term.  So is anyone working on correctly this new issue??

    Thank you, Terri Stephens

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  4. Anonymous
    2014-11-17T13:55:53+00:00

    The only solution that I have found is the following:

    boot computer with Linux

    open OS HD

    change directory to c:\windows

    type "rename Servicing Servicing(1)"

    there is one draw back to this, you will have to change it back when you need updates.

    I have been doing this ever cence I got the BETA edition, and have never run into any problems.

    If Microsoft would allow people to update once a month then there would never be a problem, there has never been a real need for your computer to update daily, and there never will be.

    Jed Davis

    BSDSNA, BSDNE, CCIE, CCSA, CCNA

    MCSE, MCDT, MCSD

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