The action can't be completed because the file is open in Windows Explorer.

Anonymous
2010-06-25T20:15:08+00:00

OK, this one seems to be coming up a lot but no one's been able to answer it (including Microsoft) so I'll ask and be as specific as I can.

Because I work with vector art I have to constantly save files by over-writing them and everything was cool with WinXP pro.  I just got Win7 Pro and everything was cool, until recently.  Whenever I tried to overwrite my files, I'd get error messages saying the file was either read-only or was open elsewhere, but it only happened about 50% of the time.  A had to start re-saving files with different names.  after getting the files re-saved i would then try to delete and rename the files, but found i couldn't do either, as I was constantly getting the error message 'The action can't be completed because the file is open in Windows Explorer.'  Closing and reopening explorer does nothing.  Someone else mentioned emptying the recycle bin works, but not for me.  Being that the files are on an external drive I attempted to disable write caching through device manager and the windows Management Console (or whatever) froze up and took the pc with it (nice job, MS!).  Rebooting seems to fix the problem for a little bit, but it returns quickly and at random.  It also seems to pick files at random to lock up.  Some files I can't change, some I can.  Others start functioning after a while of inactivity.

I tried disabling thumbnails in Explorer and even added a NoThumbnailCache DWORD in the registry, but it still happens.  I'm basically going to have to save all new files over and over again and only occasionally be able to delete the old ones while only randomly being able to over-write others.  This issue seems to be plaguing Vista and Win7 and people have been waiting for a fix, but Microsoft's been very mum on the issue.  If anyone can come up with a fix, that would be great.  This is killing my productivity!

Windows for home | Previous Windows versions | Files, folders, and storage

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Anonymous
2011-01-16T08:58:38+00:00

Here are some solutions :

Solution 1: Use CMD.

0- Note that the following 3 steps are going to terminate your explorer.exe process, so your desktop and all of windows explorer open folders and any other related process would be terminated.

1- Run Task Manager. ( by pressing ctrl + shift + esc or etc)

2- Go to Processes tab.

3- Find "explorer.exe" and click "end process" button. If you find more than one explorer.exe, kill them all.

4- Now, click the file menu -> New Task (Run...)

5- Type CMD and click OK.

6- Now you can do any thing that you couldn't did before with this UI. Some useful commands :

  • cd : Changes the current directory. Use "CD .." to do the "Up Button" in windows explorer.
  • dir : Lists the existing file and folders in current directory. Use "dir /p" to list it in pages.
  • del [File Name] : Deletes the existing [File Name] file in the current directory.
  • rename [Old File Name] [New File Name] : Renames the existing [Old File Name] file or directory existing in the current directory to [New File Name].

Solution 2: Use another file manager.

0- Install and execute another file manager like "XYPlore".

1- Note that the following 3 steps are going to terminate your explorer.exe process, so your desktop and all of windows explorer open folders and any other related process would be terminated.

2- Run Task Manager. ( by pressing ctrl + shift + esc or etc)

3- Go to Processes tab.

4- Find "explorer.exe" and click "end process" button. If you find more than one explorer.exe, kill them all.

5- Use XYPlore UI and do what ever you want.

Please note that the problem could happen with this kind of external explorers too. So close any file and go to a safe directory after your work.

Solution 3: Do it your self!

If you can program, there are some codes that could help you. These codes that Im talking about, will tell MS Windows to delete your annoying pinned files just before shutting down the system.

Here is a sample one:

MoveFileEx('C:\windows\system32\ld21E.tmp',nil,MOVEFILE_REPLACE_EXISTING or MOVEFILE_DELAY_UNTIL_REBOOT);

This code will work properly in Borland Delphi Compilers, and as you can see, the file "ld21e.tmp" will be removed after compiling this code and restarting your windows.

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Anonymous
2011-01-21T04:51:54+00:00

There will never be a Hotfix because in general its not caused by Windows. Sure, in cases where it can be reprduced and explained, one particular root cause can be fixed via a Hotfix. In general this can be caused by anykind of Scenarios and Software. Please read my answer from a different thread some topic.

The official KB Aricle can be found at the bottom on the handle.exe Site:

The issue is mostly never caused by Windows itself. Tools like AV Software, are mostly the rootcause. Due to a bad timing issue the file get then stucked forever, until reboot.

If you are lucky the lock releases, after you close all open windows and wait a minute.

Sometimes you can find something checking the properties of the locked file, using the process explorer tool. 

What always work is the Tool handle.exe from Sysinternals. Its a command line tool, showing you what process is having an active handle on this file and gives you the option to release it.  The handle tool should not take as general solution but it should point you to he "bad" software holding the file. You can then take action and for example reconfigure your AV, or remove some 3rd Party app you dont need.

In general you should disable all software on startup, visisble with msconfig.exe  In addition you can disable all non-microsoft services here, which you don’t need. And these are usually a lot after checking for the first time.

There are situation where the lock does not get released after reboot. The root cause was probably the same, unable for a program to clean up after themselves. Here you need to go to the security settings of the file. Dont try to change the permissions if you don’t have permission’s of course :-)  If you are an administrator you need to take the OWNERSHIP first before be able to change the security permissions. You will find the option in the security settings sa well.

As an example an Windows Hotfix was installed and AV Software was running all time. After the installation the pc wants to restart, but the AV Software has still an open handle on the installation folder. If the lock does not release, Windows will restart the Machine anyway, causing a locked folder which yoi need to take the ownership first.

In some cases I have seen that it does not want to fully delete all the folders and subs. In this case a file or empty folder was left in one of the subfolders. Go there delete the very last one and delete the locked root folder.

Handle.exe:

http://technet.microsoft.com/en-us/sysinternals/bb896655

Process Explorer:

http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx

I agree I find this issue also very annoying and happened to me a couple of times already. Hopefully the handle,exe will be sooner or later integrated in the explorer, so it could display a message immediately pointing to the process holding the handle.

So if we all say PLEASE, we might get integrated what bothers me since W2003. 

BTW - Instead of saying please, you need to log new feature ideas to MS Connect, the only chance it ever gets picked up...

Regards

Martin

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164 additional answers

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  1. Anonymous
    2011-01-24T16:45:38+00:00

    So you wanna tell me there is zero software on this machine besides the OS ?  I mean it doesnt need to be wrong that explorer.exe has a handle on a file.

    Give me a few examples, which files are we talking about ? Are these new files you created ? What are the exact repro steps. You installed the OS and then what ?

    Maybe there is also a pointer on the file, which would mean explorer.exe is not the bad guy. Use ProcessExplorer from Sysinternals to kill the handle from your file. Does this release the file or not ?

    I have never ever seen or heard that explorer.exe locks files right after System installation, but never say never

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  2. Anonymous
    2011-01-24T17:55:42+00:00

    Ok, here is what I did :

    • I have some files on my H.D.D, and windows does not work properly ( had this issue we are talking about, but some more important problems too. ) After wandering a while in Social Answers, I decide to install a new fresh copy of MS windows 7 ultimate.
    • I did full format drive C.
    • Started installing OS, using my dvd.
    • Just after the installation was complete, I was wonder if my problems solved. I did not install any thing even needed drivers for my hardwares such as Graphic Card and etc. I checked them and yes, all of them were gone, but I still couldn't remove an MKV movie file that I duplicated before instead of moving, and was getting the error "File is already in use in explorer.exe" or s.th. I really got shocked, and double checked every thing. Nothing and nothing but explorer.exe had a handle on it, security settings was fine and still it stucked! That wasn't about an specific file, this problem occurs often. 

    And then I go really onto it and look for solutions. I still don't know why explorer.exe act like such an idiot but I handle the problem my self. You can see the result of my research in earlier posts.

    Thanks for your feed back.

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  3. Anonymous
    2011-02-08T22:04:45+00:00

    I have to agree with Rahmat that I don't see how this problem can be "mostly never caused by Windows itself."  I am working as part of a large network where files are mostly stored on network drives, not local.  We are slowly upgrading to Windows 7, and I happen to have one of the new machines with this OS, but most users (about 85%) are still on XP.  When I try to drag a folder from one location to another using my windows 7 box, I get the same error message ("This action can't be completed because the folder or a file in it is open in another application") on about every third file.

    I first tried to fix this by shutting down all programs except windows explorer, but still had the same problem.  I then rebooted the system and did not open anything except windows explorer, and still had the same problem.  After confirming that no other user was actively using any of the files, I was still unable to move them in windows 7.  Finally I moved over to the next persons PC, which was running XP, and was able to move the same folders that I had been working on with no problems.  Thishas to be some sort of issue with the operation of windows explorer in windows 7.  If anything, I would say that the error is almost always caused by windows itself.  I can back this up because I can move from one OS to another on two separate computers and I can move the files on the XP machine 10 seconds after I get the error on the windows 7 machine.  As far as I can tell, it's almost as if windows 7 considers looking at a file in the explorer window to be the same as opening the file, so it gets locked.

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