ipconfig media disconnected

Anonymous
2010-04-26T17:58:50+00:00

using windows 7 command prompt, I keep getting media disconnected, how can I get my IP ?

Windows for home | Previous Windows versions | Internet and connectivity

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Anonymous
2010-04-27T16:01:45+00:00

Hi spitfire46,

a) Are you using a desktop or a laptop?

Make sure that the WLAN switch is turned on.

For Windows 7, you may try the following commands.

  1. Click Start
  2. All Programs\Accessories and right click on Command Prompt
  3. Select "Run as Administrator" to open a command prompt.

In the command prompt window that opens, type the following commands, each followed by the Enter key:

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log

Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log

Reboot the machine. This should help.

Later try to get the IP address, you will get it.

Azeez Nadeem - Microsoft Support

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  1. Anonymous
    2013-07-25T14:47:35+00:00

    Hello Azeez,

    When I did the netsh codes on my desktop, it said (for the ipv6 code) "There's no user specified settings to be reset." The other two codes worked fine. Also the laptop I am currently using was fixed with your solution (using an internat wireless adapter), but my desktop isn't. My desktop is connected wirelessly through a USB Wifi adapter.

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  2. Anonymous
    2013-02-11T21:46:34+00:00

    Hello  A Nadeem- microsoft support:

    Thanks a lot for your advices, finally, I recover my computer thanks to follow up your instructions.

    People this really  work but please read carefully before do anything. and do exactly as he said.

    Take  some  hours to do this but I did!!!

    Thanks again

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  3. Anonymous
    2012-09-05T01:26:46+00:00

    I had media disconnected problem and couldn't able to access internet though my modem is fine and ISP provider couldn't able to find any issues. then I replaced new Ethernet wire for modem and it works fine.

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  4. Anonymous
    2010-05-05T11:56:53+00:00

    Azeez,  I tried a number of times your suggestion,  but I still keep getting "media disconnected" on Windows 7 but on Windows XP, no problem, I get my IP and remote access to my webcam.

    I am using a desktop.   Thank you for your assistance.

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