Hi spitfire46,
a) Are you using a desktop or a laptop?
Make sure that the WLAN switch is turned on.
For Windows 7, you may try the following commands.
- Click Start
- All Programs\Accessories and right click on Command Prompt
- Select "Run as Administrator" to open a command prompt.
In the command prompt window that opens, type the following commands, each followed by the Enter key:
Reset WINSOCK entries to installation defaults: netsh winsock reset catalog
Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log
Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log
Reboot the machine. This should help.
Later try to get the IP address, you will get it.
Azeez Nadeem - Microsoft Support