How can I stop WUAUSERV?

Anonymous
2010-09-20T03:53:29+00:00

net stop wuauserv

The service is starting or stoping. Please try again later.

Never stops.

Product: Microsoft Fix it 50202 -- Error 1921. Service 'Windows Update' (WUAUSERV) could not be stopped. Verify that you have sufficient privileges to stop system services.

Hey Hey Hey Doc K whadu say ?

Windows for home | Other | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2015-05-03T21:30:24+00:00

I stop WUAUSERV to delete the contents in my "Software Distributions" folder. I do that when I am having problems when downloading and installing Apps from the Windows Store. 

The Proper way to do it is as follows:

Command prompt

net stop wuauserv

net stop bits

Go to C:\Windows\SoftwareDistribution

Delete all the contents

Return to "Command Prompt"

net start wuauserv

net start bits

That should fix your problem.

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  1. Anonymous
    2010-09-22T12:54:56+00:00

    Hello Drdbkarron,

    Thank you for your post.  Try the following steps in order:

    1. Perform a Clean Boot.
    2. While in the Clean Boot state, click the link here to Reset Windows Update Components.  Run the FixIt! in the aggresive mode.
    3. After the reset completes, run an SFC Scan (The instructions are below):

    Click 'Start' > Type cmd in the search field > Right-click the command prompt at the top of the list and select 'Run as Administrator'

    Inside the command prompt, type sfc /scannow > Press 'Enter'

    1. Reboot and test.

    Please let us know if this did or didnt' help to resolve your problem.

    Cheers

    Jason H. Microsoft Answers Support Engineer Visit our Microsoft Answers Feedback Forum and let us know what you think.

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  2. Anonymous
    2010-09-22T15:31:06+00:00

    i'm about to do a repair install from DVD but I would like to diagnose this.

    I will try this again; I have clean booted no problem, but no joy, no fix.

    Will do aggressive Microsoft Fix it 50202 on clean boot, then System File Scan and report.

    dB

    theory: trusted installer is trashed; i tried to get under it to reset windows installer.

    Also found software protection not running.

    Windows Activation also report unactivated (i know this not true)

    symptoms:

    I can't even get the windows validation tool to install; security essentials is hanging.

    I did a fix-it removal of office 2010 twice; office is removed.

    FOR PABEAR:

    1. hard to say; i rolled back to Sept 1 and attempted to repatch forward. Security essentials has been running for ever.

    Installed it with the OS last year. I have already done a scratch hard metal reinstall on this machine. As a software author, I want to know why / what is going on.

    1. none, other than google pack tried to install spyware doctor, add-aware, and
    2. Has a(nother) Norton or McAfee application ever been installed on the computer?
    3. Did a Norton or McAfee free-trial come preinstalled on the computer when you bought it? (Doesn't matter if you never used or Activated it.)

    Windows update and security essentials hangs attempting to reinstall.

    Rumaging around the system log this is in the system log

    The Microsoft .NET Framework NGEN v4.0.30319_X64 service terminated unexpectedly.  It has done this 3 time(s).

    this is weird: i don't use mail on this machine except for gmail and outlook

    Faulting application name: MailSend.exe, version: 0.0.0.0, time stamp: 0x2a425e19

    Faulting module name: ntdll.dll, version: 6.1.7600.16559, time stamp: 0x4ba9b29c

    Exception code: 0xc0000005

    Fault offset: 0x00022193

    Faulting process id: 0x8dc

    Faulting application start time: 0x01cb5a56ae697040

    Faulting application path: C:\Program Files (x86)\UPSMON\MailSend.exe

    Faulting module path: C:\Windows\SysWOW64\ntdll.dll

    Report Id: 82ba2840-c658-11df-bec9-00044b190820

    Faulting application name: mscorsvw.exe, version: 4.0.30319.1, time stamp: 0x4ba21f5d

    Faulting module name: ntdll.dll, version: 6.1.7600.16559, time stamp: 0x4ba9b802

    Exception code: 0xc0000005

    Fault offset: 0x0000000000035096

    Faulting process id: 0x13b8

    Faulting application start time: 0x01cb5a597638a4e0

    Faulting application path: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe

    Faulting module path: C:\Windows\SYSTEM32\ntdll.dll

    Report Id: e56b2a40-c64c-11df-bec9-00044b190820

    Faulting application name: svchost.exe_wudfsvc, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1

    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000

    Exception code: 0xc0000005

    Fault offset: 0x000007ff195bd26c

    Faulting process id: 0xe38

    Faulting application start time: 0x01cb5a579fa74040

    Faulting application path: C:\Windows\System32\svchost.exe

    Faulting module path: unknown

    Report Id: 27936c40-c64b-11df-bec9-00044b190820

    Faulting application name: TrustedInstaller.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc4b0

    Faulting module name: msdelta.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdfbb

    Exception code: 0xc0000005

    Fault offset: 0x000000000003b16c

    Faulting process id: 0xf10

    Faulting application start time: 0x01cb5a57563b5270

    Faulting application path: C:\Windows\servicing\TrustedInstaller.exe

    Faulting module path: C:\Windows\system32\msdelta.dll

    Report Id: 9649f8d0-c64a-11df-bec9-00044b190820

    Faulting application name: svchost.exe_wudfsvc, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1

    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000

    Exception code: 0xc0000005

    Fault offset: 0x000007ff1264d26c

    Faulting process id: 0x1120

    Faulting application start time: 0x01cb5a572cf140f0

    Faulting application path: C:\Windows\System32\svchost.exe

    Faulting module path: unknown

    Report Id: 720c52b0-c64a-11df-bec9-00044b190820

    Dr. K a/k/a dB

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  3. Anonymous
    2010-09-22T16:59:09+00:00

    Reposting:

    Has a(nother) Norton or McAfee application ever been installed on the computer?

    Did a Norton or McAfee free-trial come preinstalled on the computer when you bought it? (Doesn't matter if you never used or Activated it.)

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  4. Anonymous
    2015-05-03T21:04:53+00:00

    Ok, this seems really simple but it has worked for me. I turn off the computer. Restart it, and do not click on anything when I have it back on and logged in. I then go to the command prompt and type NET STOP WUAUSERV. Hope this helps!

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