How can I stop WUAUSERV?

Help us help you:

What information to post in the Windows Update forum

http://answers.microsoft.com/thread/1467f44b-ee27-4f7d-98d7-f1c4b35b3395

Dear PA BEAR;

Thanks for help me help you help us all;

I'm trying to make this go away.

Done all sorts of things. Checkdsk all weekend. Cleaned house. Cleaned computer. Defragged. 

Even went to Temple for High Holey Days.

Let me read your thread and I will dig in now that I have your attention. I also started a case with MS support.

I'm sorry I missed your thread; i thought I had an alert on this thread. If you don't hear from me write me privately on

*** Email address is removed for privacy ***. I'm actually trying to *NOT* reinstall windows yet again.

dr. K

PS:

Administrator: Command Prompt 

net stop wuauserv

The Windows Update service is stopping.......................................................................

The Windows Update service could not be stopped.

Dr. K a/k/a dB

Minimum information to post: Version of Windows and Service pack level.

Windows 7 PRO 64 bit.

 Also post if you are using 32bit or 64bit version of Windows.

Update number of the last update installed prior to any problems.

Kept updates current; when updates stopped working I rolled back to Sept 1; attempting to move foward.

No updates completing.

The Windows Update service is stopping...........................

The Windows Update service could not be stopped.

C:\Windows\system32>net stop wuauserv

The service is starting or stopping.  Please try again later.

Running Security Essentials, updated to yesterday.

ran malicious software for September, and other various antivirus scanners. All clean.

If you don't know the update number then give the date that the update was installed. The update number of any failed updates. Error code from any failed updates or if you believe an update has caused a blue screen, give the error codes from the blue screen. Other information to post: Steps already taken to correct the issue and the results of the steps. If the issue has ever happened before with other updates. A couple other helpful pieces are: What anti-virus program you use, if it is up to date, and if there has ever been any other anti-virus program installed. If your version of Windows was upgraded from a previous version or if it came with (or was clean installed with) the version you are currently running.

NOT SEEING ERROR CODES, JUST FAILURE TO COMPLETE OR START. HANGS HANGS HANGS,

then on reboot tries to complete and also hangs. Have to reboot into safe mode and disable service

then reboot. 

Dr. K a/k/a dB

Please answer all of the following diagnostic questions by number in your next reply (no need to quote this post):

1. When (approx. date) did you install Microsoft Security Essentials (MSE) and was the computer fully-patched at Windows Update at the time?
2. What anti-virus application was installed before you installed MSE, was your subscription still current, and did you uninstall it before you installed MSE?
3. Has a(nother) Norton or McAfee application ever been installed on the computer?
4. Did a Norton or McAfee free-trial come preinstalled on the computer when you bought it? (Doesn't matter if you never used or Activated it.)

===================

Can I install Microsoft Security Essentials [or any other anti-virus/anti-spyware application] to clean up my already-infected computer?

http://social.answers.microsoft.com/Forums/en-US/msescan/thread/87058857-d181-4019-a723-efd9a49d9275

~Robear Dyer (PA Bear) ~ MS MVP (IE, Mail, Security, Windows & Update Services) since 2002 ~ Disclaimer: MS MVPs neither represent nor work for Microsoft