"Enter Network Password" pop-up won't stop appearing, how do you stop this?? Outlook 2007 checking aol account.

Anonymous
2010-02-19T18:48:21+00:00

OK, I know that this question has been asked before here and other places but I have tried many things and still cannot get it to stop.

I am using Outlook 2007 to access my aol email account. Up until recently it has been working fine with none or very few problems. All of a sudden this week, the "Enter Network Password" window keeps chronically popping up with all the fields populated already, but you have to click ok to make it go away. This would happen once in a blue moon in the past, maybe once every 3 weeks to a month and then not happen again for a while. But as of this week, it is happening about once every 5 minutes to an hour all day every day. (Happened twice since I started typing this so far.) To say that this is incredibly annoying doesn't even begin to describe it! To further annoy me, I have a rule set up in Outlook where certain emails get forwarded to my work address while I'm not home, and when this box pops up here at home while I'm at work, nothing gets forwarded, nothing happens anywhere since I'm not there to click ok on the darn box!

OK, to cut to the chase, I have Windows XP here with Outlook 2007, and I have it checking my aol email. All settings have been checked and tested and are the exact same as when it was running fine. Some other things that may help to know, I have McAfee Antivirus on the computer and a Belkin F5D8235-4 N+ Wireless Router. I've had the McAfee AV for many years with no problems and I have had the router hooked up since November 2009 with no problems up until now that is.

Here's what I have tried so far, all have failed to help at all: (I figured I would tell you what already has been attempted and did not work so we don't waste time on them.)

  1. Created a new Outlook profile. Did not stop the pop-ups.
  2. Ran Outlook in safe mode so non-Microsoft services wouldn't run. Did not stop the pop-ups.
  3. Backed up registry and removed user account information from the "Protected Storage System Provider" subkey, then re-entered password options. Did not stop pop-ups.
  4. Disabled email protection in McAfee. Did not stop pop-ups. (Just got another one! Ugh.)
  5. Rebooted/Restarted router. Did not stop pop-ups.

I'm currently at the "I got nothin'" point as to what should be tried next.

Does anyone have any idea what it can be aside from what I've already tried?

I am totally at wit's end here and it's driving me crazy. Anyone have some ideas??

Jim.

Windows for home | Previous Windows versions | Internet and connectivity

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Anonymous
2010-03-06T18:24:54+00:00

Update for me.

Since I changed my mail-checking intervals from 5 to 10 minutes, there was vast improvement in this problem. For quite a while it virtually disappeared, it was just like the good old days when it pretty much never happened.

A couple of days this past week the problem came back with a vengeance, just as bad as when it was peaking when I started this thread. But I went onto google and found a lot of internet chatter hinting that it appeared to be a network-wide aol issue at their end, since many people nationwide were having the same problems. So it sounds like I would've been getting the pop-ups regardless.

It seems like for about the past week, aol themselves have been having significant problems with their email systems based on internet feedback out there from other customers, therefore it's making this problem much more difficult to troubleshoot since now you don't know exactly what the root cause of the pop-ups is until aol gets their end of it solved. I can definitely tell you that raising the time intervals for send/receive from 5 to 10 minutes did seem to go a very long way towards solving the problems with the pop-ups. Even though I'm still getting them, here and there, I think the ones I have been getting lately have been due to problems at aol's end more so than mine, based on other aol user's feedback. I'm hopeful that I might be at the end of the tunnel regarding this issue but thanks to what's going on at thier end (aol) I can't say for certain yet. I'll keep you posted.

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  1. Anonymous
    2014-03-24T17:59:12+00:00

    I have the exact same problem with Outlook 2010 using the att.net (mail.yahoo..com) network. None of the suggestions in this forum have worked. I did however find an aletrnate "Quick Fix". I downloaded a program called "ClickOff" version 1.90. When you set up the program properly, it AUTOMATICALLY immediately closes the pop-up when it appears. It can be downloaded from the developer's website: http://www.johanneshuebner.com/en/clickoff.shtml

    I have had this program installed for more than 6 months and I just checked the program's statistics and it tells me that the "Times Clicked" are 1298 times! So as you can see this is a very persistant problem At leatst this program helps to fix the bad situation.

    Any comments???

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  2. Anonymous
    2013-11-17T11:55:02+00:00

    If you are using proxy setting and "windows security username password" keeps on appearing, than try to remove your Desktop Gadgets which are are using network connections (e.g. Currency converter, weather etc..).

    It worked for me..

    hope work for you too..

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  3. Anonymous
    2013-01-08T18:18:29+00:00

    I was experiencing the same annoying problem, with the dialog box popping up every 5 seconds, relentlessly.  While it was doing this, it was not allowing my incoming mail to work.  Outgoing was fine, but for some reason the password was not allowing my emails to be downloaded from the server.  I went to settings, changed the frequency from 5 minutes to 10, and as soon as I accepted the changes, my emails came flooding in, and haven't had the problem again.  Hope this is helpful.  FYI, I only have one account set up and it is on the Microsoft mail with the @live address.

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  4. Anonymous
    2012-08-09T22:42:13+00:00

    any luck yet? this is so bad, and sooo sad.

    This seems to have worked

    Not one pop up all day I had changed passwords, deleted and opened my outlook account 6 times..no fix.

    I tried everything that was and has been mentioned above and below.

    What worked was running my AV (Norton utilities 14) registry cleaner and running the file cleaner. This seems to have removed the conflict

    I hope this helps you as much as it helped me. Windows 7 outlook 2007

    update ...one pop up in the last 24hrs

    D

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