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original title: bsod, blue screen of death, memory management, driver fail
I have just built a new PC, by ordering everything off scan.org.uk. Ever since I have first loaded up the PC it has frequently crashed on start-up. The desktop will show, then either a tone will play through the speakers and it will blue screen, or a box will come up informing me that a program has crashed (ipoint.exe, ccc.exe and others). The most common bsod is memory management, but there have been others. The computer ONLY crashes on start-up, and never when it has successfully loaded up. This problem does not appear every time I boot up, but it is still really annoying. Sometimes, after crashing, windows says it cannot restart and goes into start-up repair, this restores windows and then runs chkdisk. Sometime, but rarely, chkdisk will remove 2 or 3 registry keys and replace them. Please help, this is SO annoying.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
The system ONLY EVER crashes at startup, I have never had a bluescreen when it has succesfully loaded up. I only get blue screens about half the times i boot up. Could this be a driver issue. I have checked and i have nearly all of the latest versions, so what else uses memory at startup that could cause this intermittent problem. Earlier I had some problems with my graphics card, but they are fixed now, but could that have any bearing on the issue?
Hi,
Did you read the Faultwire link in my last message above? It pretty much shows the methods
to try to fix this issue.
BCCode: C9 0x000000C9http://www.faultwire.com/solutions-fatal\_error/The-IO-manager-has-detected-a-violation-by-a-driver-0x000000C9-\*1202.html
HIDCLASS.SYS = Microsoft USB Driver - so something is driving that driver into fault. Check the
lowlevel chipset drivers and the BIOS with the motherboard maker. Try disabling the USB in the
BIOS and see if the system faults. A add-in USB card can be used to provide USB and they are
not expensive.
HIDClass Devices devices include mouse, keyboard, and joystick devices attached to PS/2,
serial, and game ports so check those drivers in device manager. Right Click on them in Device
Manager - Driver tab - Update Driver (which might not do anything) - then Right Click on
UNINSTALL - then REBOOT so the driver stacks can be refreshed.
Check any with special device of those types (3rd party drivers) at their maker's sites for updates.
Since its a sporadic problem hardware definitely could be in play.
==============================================================
Have you tried a Clean Boot to see if that stops the BSOD?
How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7
http://support.microsoft.com/kb/929135
How to Change, Add, or Remove Startup Programs in Windows 7
http://www.sevenforums.com/tutorials/1401-startup-programs-change.html
Autoruns - Free - See what programs are configured to startup automatically when your system boots
and you login. Autoruns also shows you the full list of Registry and file locations where applications can
configure auto-start settings.
http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx
What to do if Windows won't start correctly
http://windows.microsoft.com/en-us/windows-vista/What-to-do-if-Windows-wont-start-correctly
Hope this helps.
Rob Brown - MS MVP - Windows Desktop Experience : Bicycle - Mark Twain said it right.
Why not reinstall Windows?
Reinstalling Windows or even a Repair Installation might work and should be tried however this
is a new install on a fresh home build which points to hardware or software issues such as drivers,
BIOS, low level chipset drivers and others.
How to Do a Repair Install to Fix Windows 7
http://www.sevenforums.com/tutorials/3413-repair-install.html
Rob Brown - MS MVP - Windows Desktop Experience : Bicycle - Mark Twain said it right.
The P55 chipset should not have any initial problems during a clean install of Windows. However I would still suggest beofre you start to run both Memtest86+ and the drive manufacture's diagnostic software (both Mentest snd most drive diag software provide the means to create a bootable CD which you can use to test your hardware before you even install Windowx is installed).
After you have installed Windows go to Gigabyte's support web site and download "ALL" the Windows 7 drivers. Install the chipset/motherboard driver first, the the remaining drivers.
Next Install the graphics card drivers and then run Prime95.
I will be building a P55A-UD3P with Corsair memory in a few weeks and the steps above are those I would use. It's abousolutely critical that you know the your menory is good and the drive has no bad sectors, which Windows 7 is incapable of detecting during the formatting of the hard drive and installation process.
JS
Never be afraid to ask. This forum has some of the best people in the world available to help.
