blue screen memory management, driver fail

Anonymous
2010-07-27T16:56:22+00:00

original title: bsod, blue screen of death, memory management, driver fail

I have just built a new PC, by ordering everything off scan.org.uk. Ever since I have first loaded up the PC it has frequently crashed on start-up. The desktop will show, then either a tone will play through the speakers and it will blue screen, or a box will come up informing me that a program has crashed (ipoint.exe, ccc.exe and others). The most common bsod is memory management, but there have been others. The computer ONLY crashes on start-up, and never when it has successfully loaded up. This problem does not appear every time I boot up, but it is still really annoying. Sometimes, after crashing, windows says it cannot restart and goes into start-up repair, this restores windows and then runs chkdisk. Sometime, but rarely, chkdisk will remove 2 or 3 registry keys and replace them. Please help, this is SO annoying.

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2010-07-28T10:23:40+00:00

    Crash List

    Created by using BlueScreenView

    Dump File Crash Time Bug Check String Bug Check Code Parameter 1 Parameter 2 Parameter 3 Parameter 4 Caused By Driver Caused By Address File Description Product Name Company File Version Processor Computer Name Full Path Processors Count Major Version Minor Version
    072810-27970-01.dmp 28/07/2010 09:23:37 PFN_LIST_CORRUPT 0x0000004e 0x00000099 0x00034002 0x00000000 0x00034102 ntkrnlpa.exe ntkrnlpa.exe+dcd10 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7600.16539 (win7_gdr.100226-1909) 32-bit C:\Windows\Minidump\072810-27970-01.dmp 8 15 7600
    072710-24944-01.dmp 27/07/2010 19:46:33 MEMORY_MANAGEMENT 0x0000001a 0x00041790 0xc0802356 0x0000ffff 0x00000000 ntkrnlpa.exe ntkrnlpa.exe+b9b2d NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7600.16539 (win7_gdr.100226-1909) 32-bit C:\Windows\Minidump\072710-24944-01.dmp 8 15 7600

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  2. Anonymous
    2010-07-28T10:13:58+00:00

    file:///C:/Windows/Minidump/072710-24944-01.dmp

    file:///C:/Windows/Minidump/072810-27970-01.dmp

    here are the two .dmp from the latest crash. The blue screen error was ?FN-LIST corrupt, and in the following chkdisk the computer deleted index driveragent-270.exe

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  3. Anonymous
    2010-07-27T23:07:33+00:00

    Hi,

    Check this thread for information on using BlueScreenView, MyEventViewer, and other methods to

    troubleshoot BlueScreens - top 3 replies.

    http://social.answers.microsoft.com/Forums/en-US/w7repair/thread/c675b7b8-795f-474d-a1c4-6b77b3fcd990

    You can use BlueScreenView to paste the BSOD info into a message here.

    VIEW - HTML Report ALL ITEMS    or  Right Click on a BSOD line and select same. Then copy and

    paste the lines in to a message here. Be sure and check the filename section. Also check the time

    in MyEventViewer for other possible information.

    Hope this helps.


    Rob Brown - MS MVP - Windows Desktop Experience : Bicycle - Mark Twain said it right.

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  4. Anonymous
    2010-07-27T22:14:11+00:00

    Please upload the dmp files from the folder C:\Windows\Minidump to your Skydrive [1] (copy the dmp files first to your desktop, otherwise you can't upload them) and post a link here, so that I can look at the dumps.

    André

    [1] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

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  5. Anonymous
    2010-07-27T17:07:35+00:00

    Set of test utilities for DIY computer builders:

    Note: If you are OverClocking or use any automatic overclocking BIOS features, Intel EIST or Turbo Mode (Disable it), 

    then drop back to the stock speed as a starting point.

    Device Drivers: Did you install the motherboard manufacture's latest device drivers? Check their support site for the latest drivers as the CD that came with the motherboard may have older less stable drivers.

    First try running Memtest86+, this runs from a boot disk or CD and should eliminate or

    confirm if your one or more of your memory sticks are bad or the SPD values in the BIOS are correct.

    Let it run for as long as you can: 2,4,6,8 or more hours, if no errors by then your ram is OK.

    http://www.memtest.org/

    Hard drive Testing - Bootable CD:

    If you have a new Seagate hard drive the very next thing would be to download Seagate's Seatools (the bootable CD) and check for bad sectors:http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=SeaTools&vgnextoid=720bd20cacdec010VgnVCM100000dd04090aRCRD

    For Western Digital drives use WdDiag: http://support.wdc.com/product/download.asp?lang=en

    If you have a copy of Windows XP around try installing it temporary (if not Windows 7 will work as well)

    "No need to activate as you get a 30 day grace period which is perfect for testing"

    and then use the following tools (this assumes the memtest shows no failures)

    Prime 95:http://www.mersenne.org/freesoft/

    It's a stand alone .exe file contained in a .zip archive.

    Just choose to run the "stress test" option for 3 hours or more.

    If your PC can pass this test both your memory and CPU

    are fine (close the case cover to maintain proper ventilation)

    Core Temp:

    Monitor the temperature of each core of your processor.

    For non overclockers using the stock Intel/AMD heatsink and cooling fan

    you can expect a temperature of 35 to 40C at idle and up 60C to 65C when running Prime95.

    http://www.alcpu.com/CoreTemp/

    CPU-ID (CPUZ):

    Shows the clock speed of the CPU under various load conditions

    (when using Intel's EIST speed step technology).

    Also has two tabs (Memory and SPD) which show the actual memory speed

    and 'SPD' tab shows the rated speeds for each memory slot that is populated.

    http://www.cpuid.com/cpuz.php

    CPUID HWMonitor is a hardware monitoring program that reads PC systems main health sensors:

    voltages, temperatures, fans speed.

    http://www.cpuid.com/hwmonitor.php

    PassMarks burn in test: http://www.passmark.com/

    The Burnin test and their benchmark test both give a good workout of all the major parts of Windows.

    HD Tune:

    Provides drive info and has an option to test your drive.

    http://www.hdtune.com/

    SpeedFan:

    Monitors internal temperatures and has an online drive health analysis feature

    (SMART tab) for hard drives. It will show how your drives

    compares with other drives of the same make and model.

    http://www.almico.com/speedfan.php

    GPU-Z:

    A lightweight utility designed to give you all information about your video card and GPU.

    http://www.techpowerup.com/gpuz/

    Check the Graphics card manufacture's download site for the most recent Windows 7 drivers for your card.

    Also check out Nvidia's "Smoke" test or ATI equivalent.

    ATI: http://support.amd.com/us/gpudownload/Pages/index.aspx

    NVIDIA: http://www.nvidia.com/Download/index5.aspx?lang=en-us

    PC WIZARD:

    A powerful utility designed especially for detection of hardware, also some more analysis.

    It's able to identify a large scale of system components and supports the latest technologies

    and standards.

    http://www.cpuid.com/pcwizard.php

    Partition Wizard Home Edition:

    http://www.partitionwizard.com/free-partition-manager.html

    Some of the features and Functions include: Resizing and Move partitions,

    Restore Partition after accidental deletion, Create partition, Delete partition,

    Format partition, Convert partition, Explore partition, Hide partition,

    Change drive letter, Set active partition.

    UBCD4Win:

    http://www.ubcd4win.com/index.htm

    UBCD4Win is a bootable recovery CD that contains software used for repairing,

    restoring, or diagnosing almost any computer problem.

    JS

    http://www.pagestart.com


    Never be afraid to ask. This forum has some of the best people in the world available to help.

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