Devices and Printers Dialog Box Empty

Anonymous
2009-10-30T22:04:54+00:00

When I open my "Devices and Printers" dialog box, it is empty; nothing shows up and the item listing says "0 items". 

The devices and printers showed up in the Devices and Printers dialog box earlier, but now are gone from the dialog box.  However, they are still in the system as everything seems to work.  The problem comes with trying to set the preferences for any of the devices or printers since they can't be seen or accessed. 

Anyone got any ideas of how to get the devices and printers to show up again?

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2010-03-07T06:22:04+00:00

Devices and printers will show one device when you have configured multiple printers for the same device.   There is a fly out menu to get to all the other printers on the device.    Use the spooler teams UI, printmanagement.msc to view all local printers on Pro and Ultimate.

The old printers folder can be launched if you are running Home versions.

Open a command prompt and paste this in.

start shell:::{26EE0668-A00A-44D7-9371-BEB064C98683}\0::{2227A280-3AEA-1069-A2DE-08002B30309D}

Alan Morris Windows Printing Team; Search the Microsoft Knowledge Base here: http://support.microsoft.com/search/Default.aspx?adv=1

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Anonymous
2009-11-27T18:23:06+00:00

I am having the same problem. I did a clean install from Vista and the computer has worked fine for weeks.  Today, my devices and printer window is empty. I can still print from some applications, but Windows Live Mail gives me an error when I select print:

'an error has occurred in the script on this page'

line:291

char: 1

error: interface not registered

Code: 0

URL: res://ieframe.dll/preview.js

Do you want to continue running scripts on this page - Yes or No?

Barry

By the way, no new hardware has been installed recently.

I found another post that solved my problem.  I was about to give up and re-install Windows 7, but tried this and it worked.

Go to: http://iefaq.info/index.php?action=artikel&cat=42&id=133&artlang=en

for the CMD file and explanation.

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  1. Anonymous
    2012-02-01T22:08:27+00:00

    I fixed my problem by creating a new user profile for myself.  Takes a while to set up e-mail, calendars, etc., but it was worth it.  After I was satisfied that I didn't need my old user profile any more, I removed it.  I am using Windows 7 Ultimate which I had upgraded from Vista Ultimate.

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  2. Anonymous
    2012-03-15T05:29:40+00:00

    Install this hotfix http://support.microsoft.com/kb/2486635 ?

    Click on request download link in the above page and give your email id.

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  3. Anonymous
    2012-03-24T23:52:59+00:00

    Hello ZiaTexas,

    I have found some more information on your issue,

     - Click Start Orb > type services in the searchbox > click services in results

     - In right pane look for Bluetooth Support Service > right-click Bluetooth Support Service > click Properties

     - Under Startup type, set to Automatic > click OK

    Reboot your computer

    Hope this helps

    Chris.H

    Microsoft Answers Support Engineer

    Visit our Microsoft Answers Feedback Forum and let us know what you think.

    To Zia and Chris H:

    I have had this same problem and same results with setting bluetooth support to auto ... no luck, cannot see printers and devices .... what is the SOLUTION to their heinous problem caused by Win 7 ??????

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