Devices and Printers Dialog Box Empty

Anonymous

When I open my "Devices and Printers" dialog box, it is empty; nothing shows up and the item listing says "0 items".

The devices and printers showed up in the Devices and Printers dialog box earlier, but now are gone from the dialog box. However, they are still in the system as everything seems to work. The problem comes with trying to set the preferences for any of the devices or printers since they can't be seen or accessed.

Anyone got any ideas of how to get the devices and printers to show up again?

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Anonymous

Devices and printers will show one device when you have configured multiple printers for the same device. There is a fly out menu to get to all the other printers on the device. Use the spooler teams UI, printmanagement.msc to view all local printers on Pro and Ultimate.

The old printers folder can be launched if you are running Home versions.

Open a command prompt and paste this in.

start shell:::{26EE0668-A00A-44D7-9371-BEB064C98683}\0::{2227A280-3AEA-1069-A2DE-08002B30309D}

Alan Morris Windows Printing Team; Search the Microsoft Knowledge Base here: http://support.microsoft.com/search/Default.aspx?adv=1

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Anonymous

I am having the same problem. I did a clean install from Vista and the computer has worked fine for weeks. Today, my devices and printer window is empty. I can still print from some applications, but Windows Live Mail gives me an error when I select print:

'an error has occurred in the script on this page'

line:291

char: 1

error: interface not registered

Code: 0

URL: res://ieframe.dll/preview.js

Do you want to continue running scripts on this page - Yes or No?

Barry

By the way, no new hardware has been installed recently.

I found another post that solved my problem. I was about to give up and re-install Windows 7, but tried this and it worked.

Go to: http://iefaq.info/index.php?action=artikel&cat=42&id=133&artlang=en

for the CMD file and explanation.

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142 additional answers

Anonymous

2010-09-27T15:01:13+00:00

Check your HP drivers, like I posted above.

BTW, I stopped with all testings, and format my PC. Now the D+P window is working all right.

D+P window stop showing content if "some thing" is wrong. Maybe someday Microsoft will take care of it.

Use the link posted by Alan to populate the windows printers window, and install / uninstall printers.

PMoto
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Anonymous

2010-09-24T20:59:17+00:00

Like so many other people, I am having this same issue. Now with all Windows 7 workstations on my corporate network (I am the company's IT Manager). This has been a recent issue.

Sometimes, I can resolve it by setting the Bluetooth Support Service to Disabled, restarting, then setting it to Automatic. Sometimes.

This is absurd. Why isn't anyone listening? This is a very real problem.
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Anonymous

2010-09-07T18:21:44+00:00

If you are running any McAfee software this can also block the information displayed in Devices and Printers. Check the McAfee site for resolving this issue due to their software. There are many questions and Answers here so come back. There are plenty of people in this "community" with lots of experience and suggestions.

Alan Morris Windows Printing Team; Search the Microsoft Knowledge Base here: http://support.microsoft.com/search/Default.aspx?adv=1
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