Devices and Printers Dialog Box Empty

Anonymous

When I open my "Devices and Printers" dialog box, it is empty; nothing shows up and the item listing says "0 items".

The devices and printers showed up in the Devices and Printers dialog box earlier, but now are gone from the dialog box. However, they are still in the system as everything seems to work. The problem comes with trying to set the preferences for any of the devices or printers since they can't be seen or accessed.

Anyone got any ideas of how to get the devices and printers to show up again?

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous

Devices and printers will show one device when you have configured multiple printers for the same device. There is a fly out menu to get to all the other printers on the device. Use the spooler teams UI, printmanagement.msc to view all local printers on Pro and Ultimate.

The old printers folder can be launched if you are running Home versions.

Open a command prompt and paste this in.

start shell:::{26EE0668-A00A-44D7-9371-BEB064C98683}\0::{2227A280-3AEA-1069-A2DE-08002B30309D}

Alan Morris Windows Printing Team; Search the Microsoft Knowledge Base here: http://support.microsoft.com/search/Default.aspx?adv=1

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Anonymous

I am having the same problem. I did a clean install from Vista and the computer has worked fine for weeks. Today, my devices and printer window is empty. I can still print from some applications, but Windows Live Mail gives me an error when I select print:

'an error has occurred in the script on this page'

line:291

char: 1

error: interface not registered

Code: 0

URL: res://ieframe.dll/preview.js

Do you want to continue running scripts on this page - Yes or No?

Barry

By the way, no new hardware has been installed recently.

I found another post that solved my problem. I was about to give up and re-install Windows 7, but tried this and it worked.

Go to: http://iefaq.info/index.php?action=artikel&cat=42&id=133&artlang=en

for the CMD file and explanation.

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142 additional answers

Anonymous

2011-02-17T18:40:54+00:00

If the Device Center does not display anything make sure you have disabled any McAffee software and started the BlueTooth software.

If you just cannot find the printer in Device Center, make sure the machine does not think it's part of the Computer object. If you see a Printer Properties menu option when right click Computer, that's where the printer lives. There are a couple things to try next.

Alan Morris Windows Printing Team;
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Anonymous

2011-02-17T18:18:35+00:00

OK. Let's try this:

Open a "Command" window (with administrative rights)

Run the command "sfc /scannow"

This will perform a scan file check, and replace damaged windows files. It's very useful in many ways.

It will do no harm, and after reboot maybe the windows printers get populated again.

PM
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Anonymous

2011-02-15T18:37:03+00:00

I used "Your uninstaller" to uninstall new drivers from HP, and cleaned the reg. Than, I tried again. No luck. Than, I updated Windows, and got new drivers. All the same, no luck at all. "Create a new user", is not real solution. Hope MS will solve this asp. Regards
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