Windows 7 search does not work for documents, broken, no results

Anonymous
2010-01-12T02:06:48+00:00

My search function does not pull up files, specifically Microsoft Works word documents, that contain words i entered into the search bar.

I've tried searching through the document libraries and through the start menu, but it says "no items match your search." I've tested this by writing the words "smart world" in a document and the search function still can't find this document.

NOTE: search is not completely broken. it will return results for programs and items in the control panel. Results also return ONE document, and always the same one, which is the first word document i created on this computer.

i've spent an hour finding my way to this forum. along the way, i've seen some complicated fixes on other forums that have not worked for all. i am not a programmer and do not want to try some complicated fix that could damage my already frail and prone to stupid errors hard drive.

I'm using a Dell Inspiron 15 with win 7 32bit that was a free upgrade with the computer.

make it work for me MS!

SO MY QUESTION IS: how can i fix my windows 7 search feature so that it will pull up ms works word document files containing the words that i typed into the search bar?

I am completely enervated by all of this.

Thank you so much for any help you can provide!


rob

Remember - This is a public forum so never post private information such as email or phone numbers!

Ideas:

  • Programs you are having problems with
  • Error messages
  • Recent changes you made to your computer
  • What you have already tried to fix the problem
Windows for home | Previous Windows versions | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2010-01-13T00:26:08+00:00

Hi rob,

If you are experiencing problems with searching, such as unusually slow searches or incomplete search results, run the Search and Indexing troubleshooter to see if it can diagnose the problem.

Open the Search and Indexing troubleshooter by clicking the Start button, and then clicking Control Panel. In the search box, type troubleshooter, and then click Troubleshooting. Click View all, and then click Search and Indexing.

Depending on the severity of the problem, the Search and Indexing troubleshooter might need to restart the Windows Search service.

For further information, visit the below mentioned link:

http://windows.microsoft.com/en-US/windows7/Improve-Windows-searches-using-the-index-frequently-asked-questions

You may also refer the below mentioned link.

http://windows.microsoft.com/en-US/windows7/Searching-in-Windows-frequently-asked-questions

If this not help, you may create a new user account and check if the issue persist.

For further information, visit the below mentioned link:

http://windows.microsoft.com/en-us/Windows7/Create-a-user-account

http://windows.microsoft.com/en-US/Windows7/Fix-a-corrupted-user-profile

Hope this information helped!

 Thanks and regards

 Fouzan – Microsoft support

 Visit our Microsoft Answers Feedback Forum 

 http://social.answers.microsoft.com/Forums/en- US/answersfeedback/threads/ and let 

 us know what you think.

Was this answer helpful?

30+ people found this answer helpful.
0 comments No comments

62 additional answers

Sort by: Newest
  1. Anonymous
    2012-05-27T22:55:34+00:00

    Thanks som

    will try

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2012-05-25T10:05:43+00:00

    Does not work for me but thanks for reposting! Hope it helps others.

    MICROSOFT: 

    I posted in this thread 7 mos ago and am still waiting for your giant, rich, oh-so-advanced company to provide a simple fix for this issue that I easily  can download as a update. Does the customer mean so little to you? Do you think you're too big to fail? I cannot fathom why you haven't deigned to just go ahead and fix your lousy search function? Please, what's the plan? Inquiring minds need to know.

     

    This is the second time I am posting this   IT IS EASY AND IT WORKS!!!

     

    I got an easy fix from a user after trying all their suggestions that never work.  This worked for me

     

    .

     In Windows 7, right click on the LOGO start button, select PROPERTIES,  then select CUSTOMIZE  on the start menu tab. Scroll  down to "search other files and libraries" and select either search with public or without public folders (or hit RESTORE DEFAULTS) at the bottom. Apply, hit ok and search away.

     

     

     

    The paragraph above is just how he explained it. His exact words. I followed these instructions and I finally found all my doc files and individual doc files.  Why this was set not to search the libraries is absolutely stunning stupid to me.  I did not hit "restore defaults because I was afraid it would go back the way it was. 

     

    It is easy enough to do and very logical so give it a try.

     

    Joan

     

    P.S. The guys name was Paul - that is all I know.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2012-05-24T23:41:35+00:00

    This does not work!!

    It does not affect searching content of documents for me. 

    Thanks anyway Paul - not your fault.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2012-05-24T10:10:16+00:00

    Joan,

    Thanks, but unfortunately this does not work for me.

    I think I see what my problem is - if I copy the Word document somewhere else, indexing works fine.  On the file properties, behind the Advanced button, there is a check box "Allow this file to have contents indexed in addition to file properties", which is unchecked.  This explains the behaviour of the indexer.

    Now all I have to do is work out why this box in unchecked for lots of my documents.  I believe it is because they are in a directory checked out from svn (subversion source control system).  This is a shame, because the whole point of checking them out was to be able to search them!

    I could copy the whole lot somewhere else, which might well reset the check box to checked, but then I lose the source control - I want to be able to get updates to all these documents easily.

    Any ideas anyone?

    Was this answer helpful?

    0 comments No comments