A one-click fix for Windows Update problems - How do I reset Windows Update components ?

Reported
Anonymous
2009-05-26T15:55:37+00:00

I can't check for, download or install updates through Windows Update.  HELP!

Windows for home | Windows 11 | Windows update

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  2. Anonymous
    2009-06-20T16:20:44+00:00

    Visit the Microsoft Virus Solution and Security Center for resources and tools to keep your PC safe and healthy. If you are having issues with installing the update itself, visit Support for Microsoft Update for resources and tools to keep your PC updated with the latest updates. 

    I think you're referring to.

    Usually, running the OneCare scanner restores the system's ability to update.

    It will provide a list of what it detected, and attempt to remove it.

    IF it detected numerous malwares, then the system has been serverly compromised and a format/reinstall may be in order.

    The Scanner for Vista is different than the one for XP, Windows 2000, etc.

    It's located here

    Specifically, which malwares were detected when MBAM, SAS, WinPatrol, and Avast were run ?

    I know of no conflicts between iTunes software and Windows Update.

    The 0x80072EFD error code means that the system can not connect to the update servers and is usually related to an issue with the Windows Update Agent ... either it is not installed properly or a related .dll is not registered. Malware can be the cause of both, but so can system inconsistencies. Which is why I asked you if the System Update Readiness Tool [CheckSUR] was used.

    Has Service Pack 2 been applied ? If so, then the message you received when attempting to run CheckSUR is a known bug .

    Does the system have any connectivity issues or is it only related to Windows Update ?


    MowGreen MVP Data Center Management - Update Services Consumer Security

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  3. Anonymous
    2009-06-20T19:42:55+00:00

    When the scanner was done with the computer I used it on, it offered NO report, and said xxx number of problems were found in the registry did I want them "fixed"  (just like the rogue security programs lol). Heck no, not without seeing what it wanted to "fix." I don't have access right now to that computer, but it (onecare) left itself on there, I saw that when going through the files. I remember the event vividly as it hacked me off that it operated like one of those ads you see for reg cleaners.

    While a format and re install is always an option, and many times even a quicker resolution to any problem, there HAS to be a way to fix anything without killing the whole system. I prefer to find that way when I can.

    I don't know which specific malware was found after the MBAM and SAS were run. I quarantined and deleted them as they came up, again, without access to the computer I can't check the logs. WInpatrol and Avast were run after the computer was cleaned and as such, they both came up clean. After the SAS MBRAM, and Spybot were run, we did HJT, Combofix,

    I ran the SUR before I did the SP2. LOL It was the first I had heard of it, (SUR). When I read this message: Important This update is offered on Windows Update only to computers that have a condition that the tool could resolve, I assumed when it did not run that it was not needed. was that an incorrect assumption? I followed the following link i found on: support.microsoft.com/default.aspx/kb/947821:

    Collapse this image Expand this image

    Download the System Update Readiness Tool for Windows Vista x64 (KB947821) package now. (http://www.microsoft.com/downloads/details.aspx?FamilyID=b950e3b1-3267-41c2-8f10-1fe9a4bfa44d)

    LOL that  above didn't post correctly.

    The only thing the system cannot access is Microsoft update.

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  4. Anonymous
    2009-06-21T01:35:54+00:00

    What a great tool!  although I had to run it in the Agressive Mode to correct my Windows Update error 80244019.  Why is it buried so deeply in the Microsoft world?

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