A one-click fix for Windows Update problems - How do I reset Windows Update components ?

Reported
Anonymous
2009-05-26T15:55:37+00:00

I can't check for, download or install updates through Windows Update.  HELP!

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2009-12-13T10:23:49+00:00

    This issue can be caused by a damaged .NET Framework component. In order to resolve the issue, we have to remove previous versions of .NET Framework and reinstall .NET Framework 3.5, which contains many new features building incrementally upon .NET Framework 2.0 and 3.0, and includes .NET Framework 2.0 service pack 1 and .NET Framework 3.0 service pack 1. Based on its current status, I suggest trying the following troubleshooting steps.

    Step 1: Use .Net Framework CleanUp Utility

    ============================================

    1. Please download the tool from the following link:

    http://cid-27e6a35d1a492af7.skydrive.live.com/self.aspx/Blog_Tools/dotnetfx_cleanup_tool.zip

    Please Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

    1. Please save the zip file (dotnetfx_cleanup_tool.zip) from the above link to the local Desktop and extract it.
    2. Double click cleanup_tool.exe to run the tool.
    3. Please follow the instructions given.

    In the "Product to cleanup:" box, please select ".NET Framework – All versions".

    1. Click "Cleanup Now" button.
    2. Restart the computer.

    Step 2: Manually downloading and installing Microsoft .NET Framework 3.5

    =======================================================

    Please note: The size of Microsoft .NET Framework 3.5 and .NET Framework 3.5 Service Pack 1 is a little big. Your patience to download the update is much appreciated.

    1. Click the following link:

    Microsoft .NET Framework 3.5 and .NET Framework 3.5 Service Pack 1

    http://download.microsoft.com/download/2/0/E/20E90413-712F-438C-988E-FDAA79A8AC3D/dotnetfx35.exe

    Microsoft .NET Framework 3.5 Family Update

    http://download.microsoft.com/download/C/6/A/C6ADC586-2518-404B-8973-E1E22C556AF4/NDP35SP1-KB958484-x86.exe

    1. When the file download window appears, please click "Save", and follow the directions to save it on the Desktop. After downloading the Microsoft .NET Framework 3.5 setup file on your Desktop, double-click to manually install it.
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  2. Anonymous
    2009-12-13T10:33:40+00:00

    This issue can be caused by a damaged .NET Framework component. In order to resolve the issue, we have to remove previous versions of .NET Framework and reinstall .NET Framework 3.5, which contains many new features building incrementally upon .NET Framework 2.0 and 3.0, and includes .NET Framework 2.0 service pack 1 and .NET Framework 3.0 service pack 1. Based on its current status, I suggest trying the following troubleshooting steps.

    Step 1: Use .Net Framework CleanUp Utility

    ============================================

    1. Please download the tool from the following link:

    http://cid-27e6a35d1a492af7.skydrive.live.com/self.aspx/Blog\_Tools/dotnetfx\_cleanup\_tool.zip

    Please Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

    1. Please save the zip file (dotnetfx_cleanup_tool.zip) from the above link to the local Desktop and extract it.
    2. Double click cleanup_tool.exe to run the tool.
    3. Please follow the instructions given.

    In the "Product to cleanup:" box, please select ".NET Framework – All versions".

    1. Click "Cleanup Now" button.
    2. Restart the computer.

    Step 2: Manually downloading and installing Microsoft .NET Framework 3.5

    =======================================================

    Please note: The size of Microsoft .NET Framework 3.5 and .NET Framework 3.5 Service Pack 1 is a little big. Your patience to download the update is much appreciated.

    1. Click the following link:

    Microsoft .NET Framework 3.5 and .NET Framework 3.5 Service Pack 1

    http://download.microsoft.com/download/2/0/E/20E90413-712F-438C-988E-FDAA79A8AC3D/dotnetfx35.exe

    Microsoft .NET Framework 3.5 Family Update

    http://download.microsoft.com/download/C/6/A/C6ADC586-2518-404B-8973-E1E22C556AF4/NDP35SP1-KB958484-x86.exe

    1. When the file download window appears, please click "Save", and follow the directions to save it on the Desktop. After downloading the Microsoft .NET Framework 3.5 setup file on your Desktop, double-click to manually install it.
    0 comments
  3. Anonymous
    2009-12-13T10:52:00+00:00

    This issue can be caused by a damaged .NET Framework component. In order to resolve the issue, we have to remove previous versions of .NET Framework and reinstall .NET Framework 3.5, which contains many new features building incrementally upon .NET Framework 2.0 and 3.0, and includes .NET Framework 2.0 service pack 1 and .NET Framework 3.0 service pack 1. Based on its current status, I suggest trying the following troubleshooting steps.

    Step 1: Use .Net Framework CleanUp Utility

    ============================================

    1. Please download the tool from the following link:

    http://cid-27e6a35d1a492af7.skydrive.live.com/self.aspx/Blog\_Tools/dotnetfx\_cleanup\_tool.zip

    Please Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

    1. Please save the zip file (dotnetfx_cleanup_tool.zip) from the above link to the local Desktop and extract it.
    2. Double click cleanup_tool.exe to run the tool.
    3. Please follow the instructions given.

    In the "Product to cleanup:" box, please select ".NET Framework – All versions".

    1. Click "Cleanup Now" button.
    2. Restart the computer.

    Step 2: Manually downloading and installing Microsoft .NET Framework 3.5

    =======================================================

    Please note: The size of Microsoft .NET Framework 3.5 and .NET Framework 3.5 Service Pack 1 is a little big. Your patience to download the update is much appreciated.

    1. Click the following link:

    Microsoft .NET Framework 3.5 and .NET Framework 3.5 Service Pack 1

    http://download.microsoft.com/download/2/0/E/20E90413-712F-438C-988E-FDAA79A8AC3D/dotnetfx35.exe

    Microsoft .NET Framework 3.5 Family Update

    http://download.microsoft.com/download/C/6/A/C6ADC586-2518-404B-8973-E1E22C556AF4/NDP35SP1-KB958484-x86.exe

    1. When the file download window appears, please click "Save", and follow the directions to save it on the Desktop. After downloading the Microsoft .NET Framework 3.5 setup file on your Desktop, double-click to manually install it.

    I hope this helps.

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  4. Anonymous
    2010-01-29T02:11:11+00:00

    I can't thank you enough, I speant 2.5 hours on the phone after getting disconnected to ringing 50 times etc. I gave up and tried your solution. It is loading further than before so lets hope it works. I think so,

    Microsoft Customer Service Needs to be better, Keep Jobs here in the States. What a shame with this ecconomy all the big shots are getting raises while you get your pink slip. Stay Well and ty Happy New Year

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