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I can't check for, download or install updates through Windows Update. HELP!
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Microsoft has released a new "Fix it"solution that should automatically solve your problems with Windows Update. Just click the button below and follow the instructions.
!\[\](http://support.microsoft.com/library/images/support/EN-US/Button_FixIt_Silver.jpg)
For complete details on this solution, read the article here.
First, see this Knowledge Base article: Error message when you try to install updates by using Windows Update "Code:0x800736CC"
If deleting the contents of the Download subfolder does not resolve the error, then run the System Update Readiness Tool http://support.microsoft.com/kb/947821
Then try to update once more. If the system fails to update, then post the following logs, please:
The updating issue is being caused by inconsistencies in the WinSxS subdirectory of WINDOWS.
MowGreen MVP Data Center Management - Update Services Consumer Security
I don't blame you for not allowing OneCare to fix registry errors without first seeing what the purported errors were.
Registry errors can cause connectivity issues with the update servers but you should be able to discern if that's the case from the CBS.log [WINDOWS\Logs\CBS]
Were any malwares detected during the OneCareSafety Scan ?
BTW, you can uninstall the OneCare scanning components from within Programs and Features in the Control Panel.
To keep things clear here ... the system was infected, cleaned, and then SP2 was installed, correct ?
Please open System Information by running msinfo32 from the Run line
From: How to determine and to recover from Winsock2 corruption in Windows Server 2003, in Windows XP, and in Windows Vista
Manual steps to determine whether the Winsock2 keys is corrupted
If the names are anything different from those in this list, the Winsock2 key is corrupted, or you have a third-party add-on such as proxy software installed.
If you have a third-party add-on installed, the name of the add-on will replace the letters "MSAFD" in the list.If there are more than ten sections in the list, you have third-party additions installed.If there are fewer than ten sections, there is information missing.
MowGreen MVP Data Center Management - Update Services Consumer Security
so do i try to click on the fix it or not?
so do i try to click on the fix it or not?
You have not posted about the issue the system is experiencing so it's hard to recommend what you should do.
MowGreen MVP Data Center Management - Update Services Consumer Security
