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I can't check for, download or install updates through Windows Update. HELP!
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Microsoft has released a new "Fix it"solution that should automatically solve your problems with Windows Update. Just click the button below and follow the instructions.
!\[\](http://support.microsoft.com/library/images/support/EN-US/Button_FixIt_Silver.jpg)
For complete details on this solution, read the article here.
Did you go over the CheckSUR.log and CheckSUR.persist.log of the Vista system after running the System Update Readiness Tool [CheckSUR] ? They're located in WINDOWS\Logs\CBS
Are both systems running Vista ?
What is the installed antivirus/security suite on these systems ?
Is a 3rd party firewall used or the native Vista firewall ?
Have you tried Clean booting the systems and then run the Fixit to rule out interference by 3rd party software ?
Visit the Microsoft Virus Solution and Security Center for resources and tools to keep your PC safe and healthy. If you are having issues with installing the update itself, visit Support for Microsoft Update for resources and tools to keep your PC updated with the latest updates.
MowGreen MVP Data Center Management - Update Services Consumer Security
I've used both fix its you have linked in this thread (got the fix it main page bookmarked lol) and neither one has helped with the 80072 EFD error I'm trying to fix on two different computers, one a friends, and the other at a different forum, and before you ask, yes lol, I've read and done, this and this as well. One computer is certifiably malware free while I'm fairly certain the second one is infected (he can't get office or Vista SP2 to install either). I've also done the system update readiness tool and installer 4.5 on both machines as well. Anything else I might be able to try other than teaching said machine to fly (ie, tossing them out a window lol)?
EDIT: Used both the passive and the aggressive methods for the reset Windows Update components.
All well and good, but what about when BITS service is missing?
Have you seen How do I reset Windows Update components yet ?
It will attempt a registering of the BITS-related .dlls when run in Default mode after deleting the BITS .dat file.
I'm not certain, but in it's Aggressive mode, the tool *should* be downloading the BITS-related files, reinstall, and register them.
As it does with the Windows Update Agent.
That's just an assumption on my part so I 'll ask someone who had a hand in developing ResetWindows.msi.
UPDATE : BITS components are not installed when running ResetWindows.msi in it's Aggressive mode.
The Windows Update Agent is installed in the Default mode.
MowGreen MVP Data Center Management - Update Services Consumer Security
All well and good, but what about when BITS service is missing?
