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I can't check for, download or install updates through Windows Update. HELP!
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Microsoft has released a new "Fix it"solution that should automatically solve your problems with Windows Update. Just click the button below and follow the instructions.
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For complete details on this solution, read the article here.
Ok Mow, he got this. What can we do from here? Is there a KB I'm not finding on fixing Winsock? i could have sworn I saw one earlier, but I can't seem to find it now. Would getting an install disc and doing "repair" fix the problem? LOL I know we can alweays re-install....... The problem is that he uses his computer for his online video company and I think he has stuff he doesn't want to lose.
"Cannot access the Windows Management Instrumentation software. Windows Management files may be moved or missing"
Mow, I have not forgotten nor given up. I haven't been to "computer 1's" house yet to check the Winsock2, and "computer 2" just finished getting cleaned and got back to me. Computer 2 has been unable to install SP2 even though we had no problem downloading it, I directed him to the free SP2 support line and they were unable to help him (wish I could have been there with him lol). One thing they told him which I have trouble believing is that somehow he is firewalled by his WiFi and that is why he can't install SP2. I know we aren't discussing that issue here, but is that possible? Personally, I think while they were trying (and failing lol) to get SP2 installed, he mentioned this Update problem and they seized that as an excuse to move on to another call. As I mentioned, we had no problem downloading SP2 and I was unaware that internet connection was necessary for SP2 to be installed if it were downloaded or installed on a disc. Do you know if I am correct in my assumption? I installed SP2 on "Computer 1" without being connected to the internet.
As far as the 80072 EFD problem: As I said, I am having him check the Winsock and will be back to beg more help when he tells me what he found. I will not give up on this or get it corrected and not inform you. Please excuse any absences, they are a lack of information to share, not abandonment. Thanks again for all your help.
EDIT: Darn, I missed one of your posts. I'll read and follow that knowledge base article, run the SUR again and then get the log.
so do i try to click on the fix it or not?
You have not posted about the issue the system is experiencing so it's hard to recommend what you should do.
MowGreen MVP Data Center Management - Update Services Consumer Security
so do i try to click on the fix it or not?
