A one-click fix for Windows Update problems - How do I reset Windows Update components ?

Thanks Mow. He's using 32bit Vista, I'm sure lol because he posted a screen shot of his System screen lol. He's quit responding so i guess I'm done with him. Hopefully though i can see "computer1" this weekend and try some of the stuff with him. Thanks for that link above. When I researched it all I found were Windows server (both versions) references and didn't know if they were applicable. SInce you linked that one I'm assuming they are. thanks again for all your help, you have increased my knowledge and my resource base immeasurably. I'll be back when I get a chance to work on Computer1 (my buddy) again to either let you know what worked or with more questions lol.

Sorry, I did keep switching back and forth between computers. I can't seem to get them to the same "point." Yes I was referring to computer 2. And yes we downloaded the stand alone full package. The error he got the first time was REGDB_E_CLASSNOTREG (0X80040154). As I said above, I did not believe the Sp2 installation problem was an issue related to his WiFi, but rather something Veenkarta in Delhi seized upon (when the customer mentioned it) after it was apparent that resolution of the situation was going to take too long and he gets paid by the number of calls he brings to a successful conclusion. I was merely verifying my suspicions that WiFi or any connectivity has nothing to do with the installation of SP2. You have done so lol.

0X80040154 would indicate that a required .dll is not registered. IF that were somehow attributable to the LAN/WiFi, then I think that disconnecting from same would workaround that issue. However, reconnecting after the application of SP2 might then be an issue.

IF the system in question is 64 bit, then see this blog post for a possible clue

CreateObiect fails with 0X80040154

MowGreen MVP Data Center Management - Update Services Consumer Security

Sorry, I did keep switching back and forth between computers. I can't seem to get them to the same "point." Yes I was referring to computer 2. And yes we downloaded the stand alone full package. The error he got the first time was REGDB_E_CLASSNOTREG (0X80040154). As I said above, I did not believe the Sp2 installation problem was an issue related to his WiFi, but rather something Veenkarta in Delhi seized upon (when the customer mentioned it) after it was apparent that resolution of the situation was going to take too long and he gets paid by the number of calls he brings to a successful conclusion. I was merely verifying my suspicions that WiFi or any connectivity has nothing to do with the installation of SP2. You have done so lol.

Well with computer 2 it looks like your previous recommendation IS about the only option. Re-install. I suggested to the guy that he say the heck with the recover disc that office depot gave him with his computer and just go buy an OEM copy of Home Premium (which he is using) so he doesn't end up with all that crapware that the computer manufacturers add to the computer. Besides, this way he has an actual MS disc that he can use to perform a repair if he ever needs it.

Is it just me or do these types of problems only seem to come from versions of Windows that are installed by computer manufacturers and then sold with added on crapware and "recovery" discs rather than actual discs that contain real MS windows? I have never run across these problems with systems that I used either a retail or OEM version of Windows, but then I haven't done very many............

Computer 2 has been unable to install SP2 even though we had no problem downloading it, I directed him to the free SP2 support line and they were unable to help him (wish I could have been there with him lol). One thing they told him which I have trouble believing is that somehow he is firewalled by his WiFi and that is why he can't install SP2. I know we aren't discussing that issue here, but is that possible?

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Ok Mow, he got this. What can we do from here? Is there a KB I'm not finding on fixing Winsock? i could have sworn I saw one earlier, but I can't seem to find it now. Would getting an install disc and doing "repair" fix the problem? LOL I know we can alweays re-install....... The problem is that he uses his computer for his online video company and I think he has stuff he doesn't want to lose.

2. Expand Components , expand Network , and then click Protocol .

"Cannot access the Windows Management Instrumentation software. Windows Management files may be moved or missing"

Sorry, this thread is more than a tad confusing  ... which system are you referring to here ?

You can always backup the "stuff he doesn't want to lose" but, once more, I'm not even sure which system you're referencing.  IF this is computer1 , which has already had SP2 applied to it,  if   the Winsock stack is damaged,  and WMI is damaged, then it's beyond doing an 'in-place upgrade' at this point in time.

If you applied SP2 without being connected to the net then you most likely downloaded the full SP2 package .

Is that assumption correct ?

If yes, then format the HD, reinstall Vista, then apply SP2.

You stated that SP2 was downloaded for computer2 but will not install and MS Support claims the WiFi network is preventing SP2's installation ... is that assumption correct ? It's conceivable that the LAN is blocking parts of SP2 from being downloaded but ...

Why not just utilize the download of the full SP2 package and forget about dealing with WiFi issues ? The system does not need to be connected to the net if you have the full package (*standalone* ) on hand.

MowGreen MVP Data Center Management - Update Services Consumer Security