A one-click fix for Windows Update problems - How do I reset Windows Update components ?

A Trojan . Frankly speaking, cleaning up this malware requires advanced technical knowledge.

Either consult with someone who's cleaned this malware previously or bring the system to a reputable tech service.

If there's no one to assist you or a tech service is too expensive, then your best bet is to format the Hard Drive and reinstall Vista. The router needs cleaning up, too.

But, the question remains, how did the system get infected in the first place ?

Not keeping the system up to date with Security updates; not keeping the Java Runtime updated; not keeping all program, browsers, and applications updated, etc, will lead to these type of infections.

Since I don't have access to the system's logs, I can't tell how the system was infected.

Do you recall when the infections symptoms first happened and what you were doing at the time ?

MowGreen MVP Data Center Management - Update Services Consumer Security

hey what is a DNSchanger?

You will need to disconnect the wireless connection to the router and use an ethernet cable to attach the laptop directly to the modem. What you are dealing with is known as a DNSChanger/DNShijacker .

Once the system is connected directly to the modem, open an Elevated Command Prompt by clicking the Start orb, in the Start Search field type in cmdRight click cmd.exe and choose "Run as administrator", follow the prompts.

At the Elevated Command Prompt, type in the following, pressing Enter after each command

ipconfig /flushdnsexitNow see if you can download Malware Bytes Anti-Malware from **this link**

IF you can, then try to install MBAM. If it can not be installed, then try changing it's name to Dirt.exe or anything you'd like, as long as the .exe extension is not altered.

During the installation of MBAM allow it to update by making sure that a checkmark is present next to 'Update Malwarebytes' Anti-Malware '.

Once it's updated, boot to Safe Mode and do a Quick Scan of the system with MBAM, allowing it to remove whatever it detects.

A restart may be needed. If so, then restart the system to normal Windows mode.

Once in normal Windows mode, with the system still directly connected to the modem, see if you can download and run the Malicious Software Removal Tool

IF you can do both of the above, then at least you've gained a foothold to battle the infection.

The next step would be to post to a reputable anti-malware forum for further assistance.

Please keep us posted as to your progress.

MowGreen MVP Data Center Management - Update Services Consumer Security

hey, no i can't get on that site, it brings up internet explorer saying it cannot display, and u mean my internet? yes it's a router and it's wireless and i'm using a laptop and my internet is virgin.