Windows 7: Cannot access *some* folders on a Network Drive(NAS) via wireless connection

Anonymous
2009-10-24T19:04:36+00:00

I have recently installed Windows 7 Home Premium on my 2 Desktop PCs at home. They are connected via ethernet to a router. Also connected to the router is a Network Attached Storage device (a Buffalo Linkstation Live). From these PCs I can access files and folders on the shared drive with no problems (for example, I can access the folder \MyNAS\Share\Downloads).

However, on my laptop that connects wirelessly, while I can *see* all the folders on the NAS I can only access a few. For instance, I can see "\MyNAS\Share\Test" (which is an empty folder I created) but if I try to access "\MyNAS\Share\Downloads" it waits for a bit then tells me "\MyNAS\Share\Download is not accessible. You might not have permission to use this network resource. The specified network name is no longer available." Previously the laptop was running XP and I had no problems.

There are no passwords required to access the NAS. I have tried setting the network to both "Home" and "Work". I have tried enabling and disabling HomeGroup. The laptop can access shared folders on the other PCs.

I assume this is something related to wireless security? Please help!

Windows for home | Previous Windows versions | Internet and connectivity

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Anonymous
2012-06-11T10:19:53+00:00

Hi Kaylamarie12,

I had exactly the same issue with windows 7 not connecting wirelessly to my NAS, however there were no issues with a wired connection.

This is the only solution that worked for me (I think it has been suggested by Piptech earlier).

First start an administrator console by entering cmd into the searchbox on the start menu and then do ctrl+shift+enter instead of just enter. In the console enter the following commands to change the MTU:

netsh interface ipv4 show interfaces

Take note of the id number of the wireless interface.

netsh interface ipv4 set subinterface id mtu=1460 store=persistent

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Anonymous
2010-02-25T09:42:41+00:00

This took me months to find, but the answer is:-

============

First start an administrator console by entering cmd into the searchbox on the start menu and then do ctrl+shift+enter instead of just enter. In the console enter the following commands to change the MTU:

netsh interface ipv4 show interfaces

Take note of the id number of the wireless interface.

netsh interface ipv4 set subinterface id mtu=1460 store=persistent

This worked for me. Apparently it has to do with the wireless router (mine is a Thomson 780WL) not correctly dealing with the default mtu of 1500. There is no need to change the fixed cable interface, that works without problems, it's just the wireless interface that doesn't connect without this modification. More info can be found in this thread towards the bottom  Hope this helps!

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Anonymous
2010-01-31T13:45:58+00:00

Before I bought Win 7 I used Win Xp and had no problem whatsoever to connect to my NAS through the Speedtouch. So, there seems to be something regarding the combination Speedtouch and Win7. But, as I stated before - a new firmware for my Speedtouch fixed it all.

Olly - are you sure you're using the latest firmware for your 716? Sometimes internet service providers keep old "custom made" firmwares just for their convenience. I've seen firmware v6.2.17.5. Is it the one you have?

Gust+

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79 additional answers

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  1. Anonymous
    2010-01-20T23:25:13+00:00

    I am having as similiar problem.  I am using Windows backup pro for windows 7 and cannot get the software to recognize the mapped drive when trying to access the folder in scheduled mode.  I can run the program manually but it cannot see the drive otherwise.  I have tried changing security of the network drive but I am not allowed.  I have tried the registry fix take control of but I still cannot get a security access to any folder on the NAS which by the way is a LG N4B1 with Blu-Ray drive.  I can read and write to the network manually but I really need to have scheduled access.

    I had an initial problem with Windows Media Center but was able to solve it with a script program.

    I hope someone can identify on how to fix this security access issue.


    John C

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  2. Anonymous
    2010-01-24T16:12:00+00:00

    To all:

    There's some basic things we have yet to go over:

    Hello, Cody, and thanks for taking care of this problem,

    As for your questions :

    a) I'm running AVG free. Tried disabling it, to no avail.

    b) I tried safe mode (with networking enabled of course), but the issue is still there.

    I guess (c) is useless as issue still occurs in safe mode

    Since my last post, the Atheros Wifi driver has been updated (windows update) but nothing changed.

    Just to re-focus the thread, the symptom we got is not at the connection level (shares are found and do connect OK), but at the time of accessing the share's file listing in Explorer, *if it is not empty* : Windows waits for a long time (more than 2 minutes) then displays a message box saying "<share_path> is not accessible. You might not have permission to use this network resource. The specified network name is no longer available."

    I performed more tests, and I'll try to summarize them hereunder.

    First, here's the hardware I used for testing :

    Netbook (Sony Vaio W with Atheros AR9285 wireless chipset), Win7 Starter

    Laptop, Win 7 RC

    Desktop, Win XP SP2 (wired), with a few shared folders

    NAS synology DS109

    Fonera+ Wi-Fi router

    Netgear 8-port Gigabit Switch

    What does not work :

    Netbook > Fonera+ > Netgear > NAS > samba share with many files

    Netbook > Fonera+ > Netgear > NAS > http access (new test)

    What does work :

    Desktop > Netgear > NAS > share

    Laptop > Fonera+ > Netgear > NAS > share

    Netbook > Netgear > NAS > share

    Netbook > Fonera+ > Netgear > Desktop > share (new test)

    Netbook > Fonera+ > Netgear > NAS > ping (new test)

    Netbook > Fonera+ > Netgear > NAS > ssh **for a limited time** (new test)

    So the case is clearly due to a combination many factors, but what is new is that samba doesn't seem to be the culprit. Shares are just the first connection to the NAS I tested, but the IP stack at a lower level seems to be affected.

    So, to summarize with the different protocols :

    Ping (very small packet) works

    Samba with empty share (small quantity of info) works

    Samba with many files (a few KB) does not work

    HTTP (a few KB of HTML) does not work

    SSH works until about 2KB of text has been received, then it hangs.

    In the current state, I'd be tempted to think that under certain conditions, the fix mentioned by Bart Bowman (or another change between Win7 RC and release) has caused a regression that makes accessing a resource on a linux PC hang after a few KB have been exchanged over wi-fi.

    Does it make sense ?

    Vicne

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