Installing Age of Empires III on a Vista based Computer

Anonymous

I am having trouble installing this game (AOE III) on my computer which is a Windows Vista 64-bit based computer.

I have previously used it with Windows XP. I dont know what version it is and if that would make a difference. I brought the game a few months after it initially came out.

When I inserted the cd into the drive, a window pops up indicated that there is a compatibility issue. I tried using the compatibility wizard but it doesnt work. Please, Can anyone offer some help? Thank you.

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Anonymous

Hi Mohan:

I bought another game. This one says it works with XP or higher. I installed it with no error message and everything works fine. Thank you and appreciate the help.

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41 additional answers

Anonymous

2009-11-07T06:47:16+00:00

Hey summerbreeze, mohan, and jiluitj-

I had the same compatibility error as summerbreeze, but Im not particularly inclined to go and purchase a new game. I didn't really try all of the solutions, but considering they didnt work for summerebreeze, they wouldnt work for me. Im not all that great with computers either... Any suggestions?

Thanks.
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Anonymous

2009-11-03T19:02:21+00:00

Hi Papa George:

My issues was with compaibility; getting the game to actually work with Vista. Once I bought a new game that said it worked with Windows XP or higher (which includes Vista) as the operating system, there were no more problems. Installation and playing the game had been fixed. Please make sure that your computer meets the reqiured minimum settings to run the game.

My suggestion would be to uninstall the game and properly put the correct product key. Inputting the product key can be case sensitive; try turning caps on.

Hope this heps.
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Anonymous

2009-10-30T17:37:57+00:00

Was interested in your issues in this chain.

I am a PC luddite (but have got this far!). I can't work out how to start a new post despite help page.

My issue is also with AOE3 on Vista

I install and get all the way through to 'Play', 'Uninstall', 'Website' and 'Exit' page.

When I select play it asks for Product Key Number again (already provided when installed).

Then I am told that it is not a valid Product Key Number.

I have: - obviuosly, tried many times to ensure I have entered the correct number

            - returned 'faulty' CDs to GAME, who kindly replaced them with a new sealed game

           - updated all Microsoft updates on my PC

              - tried opening with windows compatibility wizard

All with no success.

Please help,

Papa George

P.S. I hope this goes to the correct person, if not can someone pass it on, or put it out live on a 'post' somehow
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Anonymous

2009-07-19T12:24:49+00:00

Have you tried applying the patches?

Josh Luitjens - Self-taught computer tech.http://www.pchalp.com/

Hi Summerbreeze,

I agree with Josh, try applying all the updates and patches for the program.

http://www.ensemblestudios.com/

Mohan

Microsoft Answers Support Engineer

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