Printer problem - Items sent to print are not printing.

Anonymous
2010-09-04T04:54:31+00:00

I'm having problems with my printer.  If I send a document over to be printed it doesn't print?  There's no jam, the cartridges are full and there's  paper.  Help!

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2011-07-01T21:28:02+00:00

Hi Bob,

Getting a test page out is good start, but there a few thing s you can try to get your printer fully working...

Microsoft provides a Fix It tool which will troubleshoot the printer for you, and might give some useful information on what might be causing an issue:

http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-printer-problems

If you are getting prints out it sounds as though there isn't much wrong with the spools service, but keep an eye on it as sometimes a print job can throw the service out. You'll find it in Services.

Also, make sure you have the latest driver for the printer from the manufacturers website. You view what drivers you have already from Print Management, which you can find in Administrative Tools from the Control Panel.

Hope some this helps.

Was this answer helpful?

100+ people found this answer helpful.
0 comments No comments

96 additional answers

Sort by: Oldest
  1. Anonymous
    2012-02-05T17:09:04+00:00

    I'm having problems with my printer.  If I send a document over to be printed it doesn't print?  There's no jam, the cartridges are full and there's  paper.  Help!

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2012-02-07T02:49:14+00:00

    i found the problem. one of my documents just wouldn't print, so the rest wouldnt. when i tried to delete it, it glitched and stuck. i finally pulled the plug(literally) then reinstalled my printer. :3

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2012-03-15T17:26:18+00:00

    usb cable or wireless take your pick HP4680c printer windows 7 sys

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2012-05-09T16:20:43+00:00

    I'm having problems with my printer.  If I send a document over to be printed it doesn't print?  There's no jam, the cartridges are full and there's  paper.  Help!

    Me too!!! HP Officejet 4500 Wireless...but I don't use wireless...have USB

    I've run diagnostics, trouble shooting, checked drivers...made default

    I can scan/copy/print but cannot print from computer

    Was this answer helpful?

    0 comments No comments